Current projects

Current Projects

Click on any of the project titles below to view the latest status update for that project.


The UC2 project is a programme of work which aims to transform the day-to-day IT working environment for all Trinity staff by providing a standardized approach to collaboration and storage which will provide immediate benefits across the University. This is being achieved by providing staff with a suite of technological tools to securely store and process data and to efficiently collaborate with others both within the University and externally. The project is achieving the goals of enhanced security and provision of modern collaboration tools in a way which is  convenient and useful to University staff and which enhances their experience with appropriate information and training provided throughout. Project deliverables include two step verification for email, secure document storage and collaboration services with Microsoft Sharepoint and Microsoft Teams, supported device and file encryption, firewall and load balancer enhancements, training and compliance. The project is on schedule to complete by the end of Q1 2020.


The Trinity's Student Administration System (SITS) is provided by Tribal Education Limited (Tribal). SITS is used by students and staff at many key points of the student lifecycle and can be considered pivotal to the day to day running of student related processes as well as being a major component of Trinity's IT architecture.SITS was implemented in 2011 and is hosted on Trinity's campus based infrastructure. Key elements of this infrastructure (servers, operating system and database version) are nearing end of life. The SRI project aims to migrate SITS to supported environments in two phases:
Phase 1: the migration of the SITS infrastructure to supported platforms.
Phase 2: the analysis and implementation to improve the resilience and performance of the entire infrastructure.
The project will need to call on the expertise of many teams across IT Services and Academic Registry. Phase 1 is due to complete Q2 2020 and Phase 2 will complete Q4 2020.


The objective of this project is to complete out the systems, business process operations, data, reporting and integration work in support of the TEP Academic Year Structure changes, the new program curriculum architectures and the related in-scope Features of the Trinity Education Project by delivering SITS system configurations or module manager developments; associated process enhancements for Academic Registry and Schools; the necessary data changes; the required system integration work; and the reports necessary. This particularly includes:

- The configuration of the Self-Service Portal to support Online Enrolment in Trinity Electives;
- The support for processing of new Joint Honors direct applications and offers administered through the CAO;
- The processes related to the set-up / configuration of allowed subject combinations, optionality and program pathwaysin the SITS system to reflect the new curriculum architecture;
- Configuration of the SITS Diets and Modules functionality for courses which are fully scheduled according to a fixed, stable, timetable pattern;
- Enhancements to the integrations between SITS and CMIS systems;
- The processes and configuration of the SITS Portal to support self-service course registration and Online Enrolment for approved modules and modules related to courses fully and stably scheduled within the available partially fixed, rotating block timetable;
- The process and configuration of the remaining course architectures for Junior Fresh and Senior Fresh years of study, and for the Sophister years, where the information is available;
- The processes and configuration of the pathways enabling students at key points in their studies to select subject combinations, pathways and exit award routes via the SITS Portal.
- The enhancement of the Module Manager solution developed in TEP AYS Phase 1 to minimise the data preparation, validation and re-keying efforts by School administration teams and Academic Registry;
- The implementation of the Digitary Transcript self-service functionality;
- The enablement of TEP features configured during the predecessor project, TEP AYS Phase 1, according to the required operational dates; :Student Levies and Charges, Bursary Functionality, Awards and Progression regulations, the completion of outstanding TEP features following the conclusion of a University working party, due to take decisions relating to supplementals, repeat by module and repeat by module billing and debt management; and billing of two courses.
- The changing of student case automations to accommodation module enrolments / de-enrolments.

This project is due to complete Q3 2020.


The Trinity website is the university's main communications and marketing platform, promoting Trinity to a global audience. The objective of the Web Transformation Project is to eliminate risk to the website and deliver a robust, scalable and easy-to-use Content Management System (CMS) for the university. This in turn will improve and enhance the Trinity website with regard to security and compliance. It will ensure brand consistency through the use of consistent web templates and provide all college web authors with quick and easy publishing. It will also enable website functionality such as data capture, repurposing content and personalisation that is vital in supporting Trinity's key objectives for student recruitment, research and rankings. The will complete Q4 2021.


DT4 is Multiyear work program initial focus on CRM and leveraging Trinity's data assets to their potential. DT 4 will be delivered within Trinity over several phases.
Phase 1: Enterprise CRM
Phase 2: Data as a Service Solution
Phase 3: Data Management Strategy
Phase 4: Data Architecture Development
Approval has been received to work on Phases 1 and 2 encompassing delivery of an enterprise customer relationship management (CRM) platform for the University, and implementation of a new data integration and reporting architecture to support this and subsequent phases of the project.


As part of the FIS Transition capital project IT Services are assisting FIS with the enhancement of the current Web Asset Register. This enhancement will provide a suitable solution for College for the recording and reporting of equipment assets that meet various stakeholders' requirements for financial, insurance or custody and control purposes. The main deliverables are the development of a data import facility to accept data loads at a regular frequency, as well as increased functionality. It will also provide user access screens to enable users to evaluate and maintain the imported records.


The objective of the RPAMS II project is to implement a new data management, reporting and analysis IT system to support both the Research Development Office and the Contracts Management Office in TR&I. The project is planned to be completed by Q1 2020. The new system will provide improved functionality, better data quality, provision of suite of reports, improved performance and data interfaces with College RSS and FIS systems to save time and reduce duplication of effort when administering reports and documents relating to research funding and research accounts. Vidatum Ltd. has been awarded the contract through an EU tender process to provide a replacement RPAMS system and IT Services are working with them and TR&I to ensure successful delivery of the data integration and AD authentication elements of the project.


Over 10 years of digitisation by the Library of Trinity College Dublin has ensured the preservation of some of the Library’s rare and unique manuscripts, books, photographs and maps. In excess of 100,000 images of our research collections have been made available online at  The Digital Collections team is working on the development of the repository and  preservation storage.  In 2018-2019 the Library commenced a project to replace the end-of-life digital collections repository software.  Led by the Digital Collections Programmer, the aim was to create an accessible and integrated service harnessing the benefits of open source software:   Hyrax Samvera (front end), Fedora Commons (repository software) and Solr (search platform). The new repository will have improved discoverability of resources, the ability to browse by collection; a responsive user interface and full description and context for collections and items.   PRTLI (Programme for Research in Third Level Institutions) funding in 2007 enabled the initial Digital Collections infrastructure and repository to be hosted and implemented by IT services in the Research IT facility in the Lloyd building. Having served Digital Collections well, this infrastructure was no longer viable and a project to replace this began in February 2019. This was timely and dovetails neatly with the software replacement and will allow the Library to continue to manage, store and preserve a growing collection of digitised content. Digital Collections have worked with colleagues in IT Services, to procure and select a solution which utilises a combination of on-premise hosting within IT Service’s Data Centres and Cloud hosting. This will be commissioned and ready to host the new Digital Collections Repository in Semester 2 2019-2020


IT Services continues its annual programme of audio visual equipment upgrades to support teaching and learning in Senior Lecturer's Area  pool theatres and seminar rooms, identifying locations where old equipment needs to be replaced and responding where possible to user needs. During 2018-2019 equipment such as full HD laser projectors, full HD document camera, video conferencing terminals, large display screens and audio playback systems will be upgraded in the following rooms - Foster Place 2.16, Arts Building 4050A, 4050B, Museum Building M20, M21, Hamilton Building - McNeill projection only, East End- LTEE2, LTEE3, and Goldsmith Hall Room 1A.


IT Services have been working with Trinity Sport on a project to upgrade their current Sports System and implement a new online booking system.  This will bring a number of key benefits to Trinity Sport.  It will improve sales and it will improve the overall customer experience by allowing them to book and pay for classes online as well as get notifications of any timetable changes, vacant booking slots for courts, halls, pitches and new classes or special offers.  It will also reduce the overhead of booking classes from current staff and need to handle cash at reception.  Sport Centre staff will have more time to focus on membership sales and general enquiries and drive retention and renewals.  Further functionality of the new system will allow for better reporting on sales and customer analysis for future decision making to improve and enhance the overall service. To date, the new infrastructure has been commissioned, the current system has been upgraded and the new modules installed. There has been extensive customisation and configuration to get the new modules ready for go live, including a new Mobile app which members can use to book classes and facilities and keep up to date with the latest Trinity Sports news. This project is due to closeout in Q1 2019.


Up until now, the method for calculating the FTSE (Full time student equivalent data) has been an arduous process which involved report creation and data re-entry into a legacy Oracle database system. This system is out of support and cannot be updated to facilitate additional requirements to enable the calculation for baseline budget modelling (BBM). This project has been setup to streamline this process and automate the calculations for FTSEs and the information required to facilitate BBM This project will leverage data that is managed within SITS for the annual student HEA returns, will be a single source of truth and will ensure data integrity. the project is due to completed in Q1 2020.


The Health Services Department current patient management system has become quite outdated for managing patients. As such, the Health Service has decided to move to a new, more modern system widely used across the HS sector with better functionality and improved reporting and streamlined interfaces with HSE and has an integrated online booking system. IT Services will be working with Trinity Health Services and the Vendor to enable them to implement this system. They will provide a review of the system chosen, propose a secure design, commission the infrastructure and build the data integrations necessary. It proposed this new system will in place by Q2 2020.


As part of the Student HEA I&T Retention and Engagement Project, the Student Counselling services are looking to create new initiatives to improve the delivery and effectiveness of student services through an opt-out model for peer-led transition, retention and learning development for the entire first year undergraduate intake. This initiative will use the existing S2S Mentor framework (information, social and emotional support and referral provided by SF+ students to incoming JF students) and enhance it with the following - transitional study skills, graduate attributes and wellbeing and resilience.

This initiative will involve the development of a replicable technical solution for the administration of volunteer data including training, preferences, roles and responsibilities and activity logs. Current administration of this data on spreadsheets is growing increasingly untenable for S2S and has been flagged annually as a critical risk on our risk register. S2S identified a requirement for a purpose-built volunteer activity and data management system to replace the current spreadsheets and manual processes that exist. IT Services are assisting with the tender and security review, development of the data integrations, infrastructure hosting and on-going techncial support if required. It expected the tender process will complete in January 2020 and a Vendor to deliver the new system will be chosen.


IT Services are currently working with Estates and Facilities in the design, specification and installation of the ICT equipment required for the new various new Building projects.

Current Capital building projects include:

  • Printing House Square
  • Dartry
  • E3


 The Chemical Management Safety System (CSMS) will provide the University with a comprehensive, centralised inventory of chemicals.  It will enable the University to become compliant with Health & Safety legislation and provide an accurate chemical inventory for migitating chemical risks and also provide vital information for fire-fighting teams and other emergency response crews. It will formalise licensing, provide a future-proofed system that will be intuitive, accessible from mobile devices and offer integration across campus. IT Services will assist with the tendering process, the evaluation and once a preferred provider is chosen, IT Services will assist in the implementation to ensure the solution is fully integrated. The project is due to finish Q1 2020.


As the current contract is due for renewal shortly, Trinity College Dublin are required to go out to tender to appoint a single or multi external support partner/s to provide on-site and on call services for the maintenance, support and repair of AV and IT Equipment in lecture theatres, seminar rooms, computer rooms and flexible learning spaces, along with digital signage across the University estate.  This equipment is installed in Trinity owned or rented buildings on campus and satellite \ remote sites including College Green, Foster Place, the School of Nursing on D'Olier Street, Goldsmith Hall, the Biosciences Building on Pearse Street and 7-9 South Leinster Street, Dartry, Trinity Centres of St James’s Hospital and the AMNCH in Tallaght. This project is due to be completed in Q2 2020.   


The Telephone Billing system was developed a number of years ago and is no longer supported. This aim of this project is to evaluate options for upgrading or replacing this system with an off the shelf system or through the development of a new system. The functionality required is  paperless billing, better reporting, better integration with FIS. The telephone exchange is being upgraded in Q1 2020 and this project will work on replacing the new telephone billing post this implementation in Q2 2020.