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IT Services Satisfaction Survey 2020

In January 2020, IT Services launched our sixth annual Satisfaction Survey, with 3096 students and staff responding to tell us what they thought.

Through our surveys IT Services aims to have a good understanding of what is important to the Trinity community regarding the services we provide. This understanding enables us to target improvements or changes directly to the areas that will have the greatest impact. It remains as important as ever that we evaluate the services that are most valued by the Trinity community and ensure that we meet your service expectations and requirements.

Watch our short infovideo below for an overview of our findings to the Satisfaction Survey 2020 or read the full IT Services Satisfaction Survey 2020 report.