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IT Services support statement - Apple macOS

IT Services support statement for Apple macOS

This page gives information on the versions of the Apple Mac operating system supported by IT Services for use on the Trinity data network.

macOS support on the Trinity data network in offices and labs

Supported versions of macOS in Trinity offices and labs and on the staff Wi-Fi network

IT Services currently provides support for computers running the following versions of Apple macOS on the Trinity data network in offices and labs, and on the staff Wi-Fi network:

  • macOS Monterey (12.x)
  • macOS Big Sur (11.x)
  • macOS Catalina (10.15)
    • As Apple will no longer be providing security updates or support for macOS Catalina, we will be removing support for this version, once macOS Ventura (13.0) is supported by IT Services.

macOS support on the student TCDconnect service

Supported versions of macOS on the student TCDconnect service.

IT Services currently provides support for computers running the following versions of macOS on the TCDconnect service in Trinity residences and the student Wi-Fi network:

  • macOS Ventura (13.x)
  • macOS Monterey (12.x)
  • macOS Big Sur (11.x)
  • macOS Catalina (10.15)
    • As Apple will no longer be providing security updates or support for macOS Catalina, we will remove support for this version, on the TCDconnect service, in July 2023. If a security concern arises with this version of macOS before July 2023, support may be removed sooner. Our recommendation is to upgrade to a newer supported version of macOS.

Older versions of macOS

Apple has ended support for earlier versions of macOS. This means that they no longer provide software security updates for these operating systems and continuing to run these unsupported operating systems represents a security risk to the Trinity data network and to your own data. If your computer is running an earlier version of macOS, then we encourage you to take action to ensure you continue to receive full support from us by upgrading your operating system. Information on how to upgrade, for free, to a more recent version of macOS can be found on the Apple website at www.apple.com/macos/how-to-upgrade.

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