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IT Services support statement - Apple macOS

IT Services support statement for Apple macOS

This page gives information on the versions of the Apple Mac operating system supported by IT Services for use on the Trinity data network.

macOS support on the Trinity data network in offices and labs

Supported versions of macOS in Trinity offices and labs and on the staff Wi-Fi network

IT Services currently provides support for computers running the following versions of Apple macOS on the Trinity data network in offices and labs, and on the staff Wi-Fi network:

  • macOS Monterey (12.x)
  • macOS Big Sur (11.x)
  • macOS Catalina (10.15)

macOS support on the student TCDconnect service

Supported versions of macOS on the student TCDconnect service.

IT Services currently provides support for computers running the following versions of macOS on the TCDconnect service in Trinity residences and the student Wi-Fi network:

  • macOS Monterey (12.x)
  • macOS Big Sur (11.x)
  • macOS Catalina (10.15)
  • macOS Mojave (10.14)*

* Note that macOS Mojave is no longer supported by Apple, meaning no further security updates will be provided for this version. We strongly advise anyone using this version to upgrade to a later version of macOS. IT Services will withdraw support for this version of macOS on the TCDconnect service in July 2022. Support for this version of macOS may be withdrawn sooner should a related IT security risk arise before then.

Older versions of macOS

Apple has ended support for earlier versions of macOS. This means that they no longer provide software security updates for these operating systems and continuing to run these unsupported operating systems represents a security risk to the Trinity data network and to your own data. If your computer is running an earlier version of macOS, then we encourage you to take action to ensure you continue to receive full support from us by upgrading your operating system. Information on how to upgrade, for free, to a more recent version of macOS can be found on the Apple website at www.apple.com/macos/how-to-upgrade.

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