Planned Disruption of Telephone Service - 22 July
The essential maintenance has been completed successfully and the below services are now fully accessible.
Please be aware that there will be a planned disruption of the College telephone service scheduled for Thursday 22nd July between 8am and 11.30am, to complete a necessary software upgrade for the telephone system.
How will this impact me?
Telephone calls and voicemail services will be intermittently unavailable for periods of approximately 15 minutes at any one time during the 3.5-hour upgrade window. Alternative communication methods such as mobile phone, Microsoft Teams and email should be employed during this time.
This upgrade will also impact the IT Service Desk telephone extensions, where the IT Service Desk telephone service will be unavailable during the 3.5-hour upgrade window. The Service Desk remains contactable via email, ask.tcd.ie, and the webchat service.
Emergency contact number for College Security
Please note that during the upgrade to the telephone service the emergency contact number for College Security is 01 677 2951. (The usual College Security Service extension x1999 and the Central College Telephone Number +353 1 896 1000 will be intermittently unavailable on Thursday, 22nd July between 8am-11.30am.)