Intermittent Connectivity Issues

Updated: Monday, 22nd February 2021, 11:20am

The source of issue has been identified and normal connectivity has now been restored. IT Services will continue to monitor the situation.

If you experience any further issue, then please contact the IT Service Desk.

IT Services

First posted: Monday, 22nd February 2021, 10:20am

Please note that we have received multiple reports of connectivity issues affecting all internet services. This means that you may have difficulty accessing any network services, including VPN and intermittent issues accessing Trinity websites. Please note that your Trinity Email and all Microsoft Office365 services, including MS Teams, are working without any problems.

As a result, it may be difficult to contact the Service Desk currently as this issue is impacting our Service Desk Web Portal, Service Desk Phone line, Email and WebChat as well.

We are currently investigating the issue and working to resolve as quickly as possible. Please find updates here and on our Twitter.

IT Services