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Blackboard: Issue noticed regarding the display of grades in Blackboard Grade Centre

Updated: Thursday 30 April 2020, 2:30pm

This issue should now be resolved; IT Services have been monitoring the issue this past week and have not encountered further incidents but if you notice any problems please email

Updated: Friday, 24 April 2020, 10:30am

A rolling restart of Blackboard was performed at 2am this morning to try to resolve this problem. No issues noticed so far but IT Services are continuing to monitor.

First posted: Wednesday, 22 April 2020, 11.45am

Please note that we have received reports of there being an issue with the display of grades in the Blackboard Grade Centre.

The issue:

Sometimes the decimal place is appearing as undefined; e.g. 30undefined00% instead of 30.00%.  This issue seems to be intermittent, but has been reported Blackboard support as a high-priority ticket.

Updates will be posted here.