IT Services Alerts - Issue affecting students attempting to access the 'TCDwifi' wireless network

Update: Tuesday, 12th November 2019, 10am

Some steps have been taken with the assistance of the suppliers and the issue is close to being resolved.

IT Services


Update: Thursday, 10th October 2019, 2:20pm

We are aware that some students are still experiencing issues connecting their devices for the TCDconnect student Wi-Fi service. There may be short periods of 5-10 minutes where the system runs slowly due to high demand. If you are affected, we encourage you to try again later.

Please note that measures have been taken to reduce the frequency at which this issue occurs, and work is on-going with our third-party suppliers to put a long-term solution in place. 

IT Services

 

Update: Friday, 4th October 2019, 9:00am

Please note that work has taken place throughout the week to reduce the probability of such interruptions reoccurring. The service is being actively monitored. 

IT Services

 

First posted: Monday, 30 September 2019, 3:40pm 

We are aware of an issue affecting students attempting to access the 'TCDwifi' wireless network. The issue is affecting both new connections and re-authenticating users and last 5-10 minutes. 

We are currently investigating the issue and will post an update here as soon as possible.

IT Services