IT Services Alerts - Phishing email with subject 'IT Service Desk - Updating / Protecting Faculty and Staff Account / Quarantine Exercise / Request Number [#000594541]', June 13th, 14:05

First Posted: Wednesday 13th June 14:05

 IT Services has received reports of a phishing message in circulation, as shown below.  Please ignore this email should you receive it as it is fraudulent and is a 'phishing' attempt.  The email should be deleted.  If you have replied to this email or clicked on the link contained in the email body please report to the IT Service Desk at the earliest opportunity. An overview of the email content is provided below.  If you would like to know more about phishing attempts please see our overview of phishing.

IT Services

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DATE: June, 13th 201

IT Service Desk | Trinity College Dublin

To: Trinity College Dublin Faculty and Staff Accounts, My Access & Email Users (TCD)


IT Service Desk will be performing routine systems maintenance which includes Updating/Migrating Faculty and Staff, Accounts (TCD), My Access & Email Symantec Endpoint Protection Communication to a new SPAM filtering service which will improve Barracuda Spam Firewall Email Security Overview and the ability to identify and block Spam/Phishing attempts and other undesirable messages that flood our email system on a daily basis.

TCD Account Users may see the Symantec Endpoint Protection Windows notification pop-up during the update kindly ignore.


Who will be impacted?

TCD Accounts, My Access, & Email Users.


What is required?

You are to confirm your TCD Email Account Login Details as requested below for Quarantine Exercise and Protection against SPAM by clicking your REPLY button and replying to this email as follows. (This will confirm your TCD Email Account login/usage Frequency): Please be informed that we will delete any TCD Identity, Account, MyAccess & Email Users account that does not adhere to this notice IMMEDIATELY as part of our (Inactive Accounts (TCD) | Barracuda Spam Firewall | Email Security Overview) clean-up process to enable service upgrade efficiency.


* Confirm Your TCD Username: {           }

* Confirm Your TCD Password: {           }

* Confirm Your TCD Email id: {           }

* Enter Your Last Login Date:  


The above request has been opened for you:

    Request Number: [#000594541]

    Short Description: Updating/Protecting Faculty and Staff Account / Quarantine Exercise

By confirming the above-requested details, you have abide by TCD Electronic Communications Policy.

Replies will be received and acknowledged by IT Service Desk | TCD and considered confidential.


IT Service Desk | Deasc Seirbhíse TF

Áras an Phiarsaigh | Áras an Phiarsaigh

Trinity College Dublin, the University of Dublin | Coláiste na Tríonóide, Baile Átha Cliath, Ollscoil Átha Cliath


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