Password recovery service (students)

Once registered for the password recovery service at you will be able to change your network login and MyZone password from anywhere, through a web browser, and have details sent to your mobile phone and confirmation emails sent to an email address of your choice. The password recovery service is optional, but signing up for this service now will save you any undue delay in the event of you forgetting your password, as it would save you a trip to the IT Service Desk.

Who can use this service


Getting started

Register for the service by visiting

If, at a later point, you wish to sign up with a different mobile phone number, simply sign-up once more at and your details will be updated.


A mobile number and an alternative email address (optional)

Related pages


Need further help?

Search the Knowledge Base for how-to’s and answers to commonly asked questions

Phone: +353 (01) 896 2000
Walk-in: Ground floor, Áras An Phiarsaigh
Web Portal:
(see how to log or check an enquiry at

Please be aware of the IT Service Desk opening hours