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Information for Disability Liaison Officers and Tutors



Trinity has a well-established support system at School-level to ensure the needs of students with disabilities are addressed. Each school has a nominated staff member who is a key contact within the School for issues relating to disability support, called a Disability Liaison Officer (DLO).

Role of the DLO

Disability Liaison Officer Role

The role of the School DLO is to oversee/monitor the School's process to ensure the effective dissemination and implementation of Reasonable Accommodations proposed by the DS. The DLO responsibilities include the following:

  • To ensure that School staff who need to be aware of students' Reasonable Accommodations have access to the information in SITS.
  • To raise with the relevant Director of Teaching & Learning and/or the Disability Service any concerns regarding accommodations that may impact the academic integrity or core competence standards of teaching and learning within the School.  
  • Liaising with Disability Service staff, their School's Directors of Teaching & Learning and Programme/Course Directors, and assisting in making Reasonable Accommodations for students, and exchanging information as required.
  • The DLO is the first point of contact for students with disabilities when dealing with disability queries.
  • The DLO should have a general awareness and understanding of University and school policies, procedures, and practices, and how these may impact on students with disabilities and long term conditions.     
  • The DLO should also have an awareness and understanding of Equality and Disability legislation, to ensure that their school is compliant with the legislation and is promoting inclusive learning for all students
  • The DLO is not expected to have expert knowledge of disability issues. However, it is important that they work in collaboration with the Disability Service to identify training needs within the school.
  • To be part of a University-wide network of DLOs for the purposes of sharing expertise, good practice and relevant knowledge, skills, and experience. The network will be supported by the DS
  • To report to Academic Registry any technical issues with the SITS system for sharing students’ (LENS) Reasonable Accommodations
  • To develop effective working relationships and establish positive lines of communication with the DS
  • To attend training, workshops, and information events organised by DS.

A full list of all current DLOs for each academic area can be found by clicking on this link.

A guide to the Disability Service for Academic Liaison Officers and Tutors for 2017-2018 can be downloaded by clicking on this link. The booklet contains useful information on supporting students with disabilities, reasonable accommodations, and registering with the Disability Service.

Role of Schools

Disability Liaison Officer

Communication of Reasonable Accommodations to School Staff

Following the Needs Assessment by the Disability Service and the submission of appropriate evidence of a disability by the student, a LENS report is disseminated to the student's School via the student record in SITS. Schools should ensure that the LENS is disseminated to staff who are required to implement Reasonable Accommodations within the School. For research students, this is normally only the Supervisor and Director of Postgraduate Teaching & Learning. This information should be disseminated in line with the Data Protection Act 1988 (as amended) and University data protection policies. Further information on dealing with personal and sensitive data can be obtained from the University's Data Protection Officer.

Disability Sensitive Information and Confidentiality

Information about disability is classed as sensitive personal data and will be processed by the University in accordance with the Data Protection Act 1998 (as amended) and the University's Data Protection Policy.

The University cannot pass on personal or sensitive information without the student's written permission.  When the student registers with the Disability Service (DS), they are asked to sign a 'Consent to disclose form' allowing the DS to forward on any relevant information regarding their disability and/or support needs.  This allows the DS to forward the LENS report via the student record in SITS. General background details of the student's specific disability may be included in the LENS if the student wants to share this information and confirms consent to disclose this information. A student is not obliged to reveal detailed information to the School about their disability.  In some instances, it may be useful for the School to know, but in many cases, it may not be relevant to the Reasonable Accommodation support.  A discussion about disability disclosure usually takes place between the DS staff member and the student with the student deciding what information may be passed on when the LENS is approved by the student.

Role of Director of Teaching and Learning or Programme/Course Director

Their role is to deal with all non-standard Reasonable Accommodation requests.