Student Services Case Coordinator - (Counselling, Disability & Health Services)
Trinity has significant resources invested in supporting students with disabilities, primarily the Trinity Disability Service (henceforward DS), Student Counselling Services and the Trinity Health Centre (encompassing the College psychiatrist amongst other related supports). Service delivery within the Student Services utilises a multi-disciplinary approach, and is comprised of an experienced team of individuals who work to support students with complex disabilities. To assist all Student Services in supporting this student cohort a Student Services Co-ordinator has started working in Trinity (December 2017). This is the first role of its kind in a university in the Republic of Ireland.
The Student Services Co-Ordinator coordinate services designed to minimize the impact of mental illness or emotional distress on the academic and personal pursuits of students who have complex mental health difficulties through effective case management and the coordination of care between campus and community resources. The Student Services Case Coordinator role spans College Counselling, Disability and Health Services – primarily focusing on mental health to ensure the best outcomes for all students, in all areas of college life. The Case Coordinator has experience working with students experiencing mental health difficulties such as depression, anxiety, psychosis etc.
Why someone might be referred to the Case Coordinator
A student may be asked to meet with the Case Coordinator if they are:
- Returning to college following a voluntary or involuntary withdrawal from college on mental health grounds
- Referred to community based mental health services following a concern from a college staff member
- Struggling to engage with an external service & would like someone to advocate on their behalf
- Presenting as a risk to themselves or to others
The case coordinator can work one to one with students with more complex mental health difficulties who are in need of a higher level of support. These students are referred by the College Counselling, Disability & Health Services. This may be to develop strategies to help the student cope while in college or to check-in on any difficulties the student may be having. It may also be to liaise with any services a student might be using or to encourage a student to engage in appropriate additional College services. There are no direct referrals from academics or students themselves.
The case coordinator also liaises with external services such as GP’s, Adult Mental Health Services, counsellors etc. to ensure the student is engaging in services and is coping not only with the academic pressures of college but also the everyday activities such as socialising with peers. The Case Coordinator may engage with these services as a result of an emergency or concern; or acting on behalf of a student with their consent.
The Case Coordinator has a duty of care to all students and staff. In some circumstances the Case Coordinator will recommend a student goes to A&E or to another external agency. In such instances the Case Coordinator must operate within college guidelines such as; the Trinity Mental Health Policy, the International Student in Crisis Policy, and The Fitness to Study Policy etc. As well as within the constraints of their professional code of conduct and ethics such as the Nursing & Midwifery Board of Ireland, as well as the Mental Health Act 2001 and any amendments to this Act.
Transitioning to College
Students with mental health difficulties can find information on transitioning to College from CAMHS or AMHS here.
Fitness to Study
The case coordinator acts as secretary to the ‘Fitness to Study’ group in addition to offering advice to this group.
If you are a DARE student entering Trinity for the first time or if you have a new diagnosis it is strongly recommended that you apply for reasonable accommodations with the Disability Service online by following this link. For more information on the Trinity College Disability Service & the services they provide, please following this link.
The Case Coordinator can work in conjunction with the Disability Service to help devise Learning Educational Needs Summary (LENS) reports and Professional Learning Educational Needs Summary (PLENS) reports when there are mental health difficulties involving students.
Trinity College also offers a Student Counselling Service & a College Health Service . Please click on each link for more information.
Your catchment area if you are living in Dublin will depend on your address. It can often be difficult to decipher your catchment area, especially as you may have moved during a college year or you may live in a different area each academic year. Your GP should be able to identify your catchment area. The Case Coordinator can also help you identify your catchment area if your GP is unsure.
Please see the following links for an overview of Mental Health Services in these areas – Dublin South, Dublin South West & Dublin West, Dublin South East, Dublin South City, Dublin North, Dublin North City, & Dublin North West.
St. James’s catchment area has been broken down into its respective outpatient clinics by address, please see here.
Dublin North Central Mental Health Services addresses can be checked here.
For general information on your local A&E service, nearby GP’s etc. click on this link.
Important Trinity Catchment areas:
For residents in Trinity Hall your nearest A&E is St. Vincent’s hospital. Your mental Health catchment area is Dublin South City area. Please follow this link to see the mental health services in your area. Your Community Mental Health Team is Owendoher – located in St. James’s Hospital.
For residents of Kavanagh Court & Beckett House your nearest A&E is The Mater Hospital. Your catchment area is Dublin North Central. Please follow this link to see the mental health services in your area. Your community mental health team is North Strand (Summerhill Primary Care Centre) (01) 9211714.
For residents of Binary Hub nearest A&E is St James’ hospital. Your mental health catchment area is Dublin South City. Please follow this link to see the mental health services in your area. Your Community Mental Health Team is Camac located in Inchicore.
For residents on Campus your nearest A&E is St James’ Hospital or the Mater Hospital. Your mental health catchment area is Dublin South City. Your mental health catchment area is Dublin South City. Please follow this link to see the mental health services in your area. Your Community Mental Health Team is Owendoher (St James’s Service) – located in St. James’s Hospital or Centric Health on the Navan Road (Mater Service).