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The SLD 'LEARN' Approach

In order for us to help students reach their academic potential, we need to truly understand what the student's perspective is and what they want to achieve. Together, with the student, we can then explore suitable strategies to improve performance. Our approach to understanding each student's requirements can be summed up with the 'LEARN' acronym, explained below.

Listen in order to understand student's context and background in order to establish the nature of the student's query.

Empathise with the student, and aim to understand what the learning issue is, from the student's perspective.

Ask questions to further establish and clarify the student's learning needs..

Recommend suitable learning resources, strategies or further services and supports (if appropriate) that the student can refer to after the SLD session.

Next steps - A follow-up SLD meeting or referral to another academic or support service as appropriate.