Evaluation & Surveys
College has a centralised support facility for the systematic evaluation of modules through student surveys. The facility allows College to provide a central infrastructure, which can advise academics and their associated Schools on the construction of survey instruments, administer surveys online, under controlled conditions and produce reports in a useful and standard format. This facility is voluntary and confidential and is available throughout the year.
You might wish to note, that, at its May 2010 meeting, Council approved a number of developments to College policy on student evaluation. In particular,
- In line with the Universities Act (1997), Council gave its approval to the mandatory evaluation of all Undergraduate taught modules at least once every three years and Postgraduate taught courses to have their modules evaluated on a phased basis;
- While the use of survey questionnaires is College’s preferred mode of gathering assessment/evaluation data, other methods used to obtain feedback may be employed, however the process must be meaningful to students;
- Council also gave its approval in providing centralised online surveys rather than the paper-based surveys used previously. Online surveys of Undergraduate students will continue to be managed through the Centralised Evaluation Facility within similar procedures to those operated previously. Online surveys at Postgraduate level will be managed through the Faculty Offices;
Equally important is the need to ‘complete the feedback loop’ by informing students of actions resulting from their feedback. Students need to see what action is taken as a result of their comments. By closing the feedback loop, a more positive attitude is created towards the whole student feedback process.