List of Student Services
Student services make a crucial contribution to the student experience at Trinity College. The mission of student services is to provide opportunities of the highest quality for student development in an inclusive, caring and cost effective way, consistent with the academic mission of College. Here is a list of the Student Services available here in Trinity. You will find more information on each service's website.
Accommodation Information
See the Accommodation page on this website.
Careers Advisory Service
The Careers Advisory Service is located on the second floor of 7-9 South Leinster Street (https://www.tcd.ie/Careers/contact/map_cas.php ). This Service helps students at all stages of their time in College to plan their career including study options. Their information centre can advise on vacation work, career options, job vacancies, job applications, interview techniques (including practice interviews on video) and much more. For more information please contact www.tcd.ie/Careers
Volunteering
Trinity has a dedicated volunteering service as part of the Careers Advisory Service to support you to get involved in the community, gain new skills and perspectives, build your confidence, have fun, meet new people and make a difference. You can meet with the Civic Engagement Officer to find the opportunity that is right for you or get started on your Gold level Gaisce- The President's Award. Volunteer training sessions are also provided covering everything from fundraising to listening skills, from working with children to leadership skills. If by the end of the academic year you have clocked up more than 20 hours of volunteering, you will be eligible for inclusion on the Dean of Students' Roll of Honour. Further information is available online at www.tcd.ie/Community .
Chaplaincy
There are four College chaplains who represent the four main Christian traditions in Ireland. They work closely together and function as an ecumenical chaplaincy. They are available to assist students and staff with many of the different matters that arise in college, and most significantly in spiritual and pastoral care. The chaplaincy is located in House 27 and is a place of welcome and friendship, where many students simply hang out and enjoy the free tea and coffee available in the common area. Don't let it pass you by that there is a free student lunch from 12.30pm – 2pm every Tuesday in the common area!
The chaplains are responsible for the magnificent Chapel building in Front Square. Every denomination shares this sacred space and regular services are held during semester. Alternative and contemplative worship experiences also take place every week. The joint ecumenical services are a highlight of the College year – so make sure you get them in your diary, e.g., the annual College carol service.
A variety of events and trips are organised by the chaplains – around Ireland and overseas. Taize, Palestine, South Africa and Ibiza have all been visited over the last few years! The chaplaincy exists to help students of all faiths and none, and they are happy to lend a hand to anyone needing help with spiritual guidance, faith development or pastoral support. They are also more than happy to direct students looking for links to their own denominations or faith. A Muslim prayer room is also available on campus. Details of the chaplains can be found online at www.tcd.ie/chaplaincy
College Day Nursery
The Day Nursery was set up in 1969. It provides care for children of students and staff of Trinity College. The Nursery has a maximum of 52 full time places and caters for children aged 3 months to 4.5 years. For more detailed information, please visit our website at http://www.tcd.ie/about/services/daynursery/
College Health Service
Information for New Entrants 2012
All registered students are eligible to use the College Health Service throughout the year. The service offers, on campus, primary health and psychiatric care, between 9.30 a.m. and 4.30 p.m. weekdays.
Emergency Services
Students can also attend DUBDOC, an out-of-hours emergency general practitioner service in St. James's Hospital (Tel No. 4545607/4538006) between 6 p.m. and 10 p.m. weekdays and 10 a.m. to 7 p.m. weekends and Bank Holidays. If students are not eligible for general medical services (see below) they will be responsible for an attendance fee of €60.00. Consultations are strictly by appointment; however telephone advice from the triage nurse is free of charge.
In cases of real need, students may also avail of domiciliary service (Contractors Bureau Tel no: 01 8300244) who will send a doctor to a student's place of residence. Students, with the exception of medical cardholders or E.U. students with European health eligibility are responsible for any fees incurred for home visits.
Immunisations
The College Health Service would strongly advise all students who have not received Meningitis C Vaccine or two doses of MMR (Measles, Mumps, Rubella vaccine) to seek their regular GP's advice regarding vaccination prior to commencing their University studies. While the risk of contracting either meningitis or mumps is usually low, there is a risk when young people congregate in large numbers.
Medical Cards (General Medical Service Scheme)
The College Health Service is a recognised Centre of Practice under the General Medical Service Scheme. Eligible students can arrange to register with the service by attending the College Health Service desk at registration or the College Health Centre. Medical cardholders with addresses outside Dublin or those Dublin students who wish to join the College Health Service GMS panel are entitled to use the service, and to all entitlements under the scheme.
Medical card eligibility for Irish Students
1) If the student is aged under 25 and one or both parents are eligible for a medical card.
2) If a student is over 25, he or she may apply for a medical card in their own right, which is subject to a means test.
Medical Card Eligibility for UK Students
UK students attending a full-time four-year course are entitled to emergency services under the Irish Health Act. They are entitled to free emergency primary and hospital care including essential medication under a reciprocal agreement. Students on an Erasmus exchange are entitled to full primary and hospital care on possession of a European Health Card.
Medical Card Eligibility for European Union Students
Before coming to Ireland it is essential that students obtain a European Health Card from their Government Health Authority. This card entitles students to all medical services under the General Medical services scheme free of charge. Please bring this European Health Card to registration.
Non EU Students
Under the Department of Justice regulations issued in June 1998 all non E.U. Students are required to have full private medical insurance. Evidence of this will be required when applying for a student visa.
The Health Centre is located in House 47 http://www.tcd.ie/collegehealth/location/. For information regarding services please contact our website on www.tcd.ie/College_Health/
Disability Service
If you have a disability or specific learning difficulty, you are encouraged to register with the Disability Service to determine any supports you may require. You can register at any time. However, to meet deadlines in receiving your required supports, such as exam accommodations, we advise you to register as soon as possible. For further information on the Disability Service please visit our website: http://www.tcd.ie/disability/
Unilink Service
Unilink is a confidential, occupational therapy support service for Trinity College students who may be experiencing mental health difficulties and/or physical and sensory difficulties. The aim of the Unilink Service is to enable you, the student, to develop practical self-management strategies to maintain your health and to assist you in the completion of your College tasks and your integration into College life. The Unilink staff are all qualified and experienced occupational therapists. For further information on the Unilink Service please visit the Unilink website: http://www.tcd.ie/disability/services/Unilink/index.php
Study Skills
Skills4studycampus is an online resource offering e-learning modules on: writing skills; referencing and understanding plagiarism; reading and note-making; critical thinking skills. Is available 24 hours a day, 7 days a week. You will need to use your TCD username and password to access http://www.tcd.ie/local/, click on the skills4studycampus link at the bottom right hand side of the page, go to ‘First time accessing the resource?' at the bottom of the screen, and click on the link to register.
E Learning
Blackboard Learn
In September 2012, Blackboard Learn will be launched as Trinity's Virtual Learning Environment (VLE). Every student and staff member will have an account on Blackboard and will be able to access the system using their computer account username and password. Blackboard will provide e-Learning services to staff and students and will be supported by the e-Learning team (CAPSL).
Information Systems Services
See the Computing Services Page on this website.
International Admissions
The International Admissions Desk is the first port of call for international students from the time of initial enquiry, during their application process, upon arrival and throughout their time as a student. The International Admissions Desk is a liaison and information point for students seeking guidance on opportunities to study or work abroad through the Erasmus Exchange Programme or through a number of study exchange programmes outside Europe. In addition, the International Admissions Desk prepares international students for their arrival at Trinity with the information they need before leaving home, welcomes them and works to ensure that they have the support they need to settle in to College. The International Admissions Desk is located on the Ground Floor, East Theatre in Front Square. E-mail: international@tcd.ie, Telephone: +353 1 896 3150 / 2011 / 2872.
For more information please see our website: www.tcd.ie/international
Library
The library systems in Trinity may differ from those you have used in your school or your public library.
You will be brought to the Library for a tour, usually directly after your ID card Collection in Luce Hall. If you are delayed or cannot attend when you are scheduled, please talk to a Library staff member at Luce Hall to see if you can join another tour. Tours are compulsory and last approximately 15 minutes each. This brief tour will introduce you to an essential service for your academic progress over the next few years. For more information please contact our website on www.tcd.ie/Library
The timetable of library tours is available here (choose the "orientation meeting timetable" link).
Mature Students' Office
A full time mature student officer provides guidance and support to both prospective applicants and current mature students. A resource centre, available exclusively for mature students, provides an excellent space for individual and group study. For further information please phone + 353 1 896 1386, email: mature.student.officer@tcd.ie or visit our website www.tcd.ie/maturestudents/
Postgraduate Advisory Service
The Postgraduate Advisory Service is a unique and confidential service available to all registered postgraduate students in Trinity College. It offers a comprehensive range of academic, pastoral and professional supports dedicated to enhancing your student experience.
Who?
The Postgraduate Advisory Service is led by the Postgraduate Support Officer who provides frontline support for all Postgraduate students in Trinity. The Postgraduate Support Officer will act as your first point of contact and a source of support and guidance regardless of what stage of your course you’re at. In addition each Faculty has three members of Academic staff appointed as Postgraduate Advisors who you can be referred to by the Postgraduate Support Officer for extra assistance if needed.
Contact details of the Postgraduate Support Officer and the Advisory Panel are available on our website: http://www.tcd.ie/Senior_Tutor/postgraduate/
Where?
The PAS is located on the second floor of House 27. We’re open from 8.30 – 4.30, Monday to Friday. Appointments are available from 9am to 4pm.
Phone: 01 8961417
E-mail: pgsupp@tcd.ie
What?
The PAS exists to ensure that all Postgraduate students have a contact point who they can turn to for support and information in college services and academic issues arising. Representation assistance to Postgraduate students is offered in the area of discipline and/ or academic appeals arising out of examinations or thesis submissions, supervisory issues, general information on Postgraduate student life and many others. If in doubt, get in touch! All queries will be treated with confidentiality. For more information on what we offer see our website.
If you have any queries regarding your experiences as a Postgraduate Student in Trinity don’t hesitate to get in touch with us.
Sports & Recreation
Getting involved in sport during your time at university is the best way to meet friends, try new activities, represent your College or simply keep healthy. The state-of-the-art sport facilities are available for use by all students and our varied programme of activity ensures that there is something for everyone – over 50 student clubs, swimming pool, 40+ weekly classes, gym, climbing wall and much more. The Department also runs a Sports Scholarship Programme to assist high performing athletes achieve sporting excellence alongside academic success.
Visit us at the Sports Centre or further information on all services and facilities can be found on www.tcd.ie/sport or telephone reception 01 896 1812.
The Student Counselling Service
The Student Counselling Service (SCS) is here to help you manage any difficulties you are experiencing so you can enjoy and fully participate in your time at College. The SCS is a confidential, professional service available free of charge to every TCD student. The SCS can help you cope with any personal or emotional issues impacting on your studies or your progress in College. Visit the SCS website on www.tcd.ie/student_counselling/ to learn more about available services, including: one-to-one meetings with a professional counsellor, group therapies, and workshops on student issues. You can also check out My Mind Matters (www.mymindmatters.ie/tcd) to access a variety of supports and information for improving mental wellbeing.
Student 2 Student (S2S)
From the moment you arrive in College right the way through to your end of year exams Student 2 Student (S2S) is here to make sure your first year is fun, engaging and a great foundation for the rest of your time in Trinity. You'll meet your two S2S mentors in Freshers' Week and they'll make sure you know other people in your course before your classes even start. They'll keep in regular touch with you throughout your first year and invite you to events on and off campus. They'll also give you useful information about your course and what to look out for. Mentors are students who have been through first year and know exactly what it feels like, so you never have to worry about asking them a question or talking to them about anything that's worrying you. S2S also offers trained Peer Supporters if you want to talk confidentially to another student or just to meet a friendly face for a coffee and a chat. Please visit our website at http://student2student.tcd.ie
Student Learning Development
We can help you develop the learning skills to do well in Trinity and beyond. No matter whether you want to improve your writing, work on your study skills or become a better presenter, we can be of assistance. Our team of learning specialists offer free advice, resources, consultations, workshops and much more. Visit our website http://student-learning.tcd.ie or send us an email at student.learning@tcd.ie to find out how we can help you.
Trinity Students' Union and Graduate Students' Union
Every student at Trinity College is automatically a member of the Students' Union or the Graduate Students' Union. The Students' Union, whose Officers – President, Education, Welfare, Communications and Entertainments Officers are elected by the whole student body, represent student interest and provides a range of student services. In House 6 in Front Square you will find the Students' Union offices, a shop, a travelcard office, fax and photo services and bookshop. The Students' Union Officers are also in House 6 where you can avail of confidential academic and welfare advice services. There is also a Students' Union shop at the entrance to the Hamilton Building and in Goldsmith Hall. For more information please visit www.tcdsu.org
The Graduate Students' Union is an independent body which represents postgraduate students in Trinity College Dublin. All postgraduate students of the College, including postgraduate research students and those on higher degree and higher diploma courses, automatically become members of the Union upon registering with the College. The GSU has two full-time sabbatical officers who represent postgraduates on every level of College, from class rep issues to structures and policy at Board. The GSU also provides advice on academic and welfare issues faced by postgrads, and offers three main facilities: dedicated postgrad study space in the 1937 Reading Room, the GSU Common Room on the first floor of House 7, (open daily from 8am to 7pm Monday to Friday) and the GSU office in Room 28, House 6. Keys can be purchased at the Students' Union Office on the ground floor. Although the GSU works in partnership with the Students' Union, the GSU is the only postgraduate representative organisation recognised by College.
Tutorial Service
Each undergraduate student at Trinity is assigned a personal tutor on entry to College. Tutors are members of the academic staff who are specifically appointed and trained to provide personal and academic support, in addition to their normal academic duties. It is a confidential service supported and co-ordinated by the Senior Tutor's Office which is located on the ground floor in House 27. Your tutor details will be available on the My TCD Portal within a week of you accepting your place. Further information on the tutorial service is available on our website www.tcd.ie/Senior_Tutor/
How can a tutor help? Your tutor is your first port of call for guidance, help and advice.
- Difficulties settling into College life?
- Not convinced you're in the right course?
- Finding it hard to write that first essay?
- Too many things to do at any one time?
- Too ill to attend College?
- Not feeling ready for that test next week?
- Things not going well at home?
- Struggling with money?
These - and many others - are issues that many new students are facing. Your tutor can help. Your tutor will listen to you, explain what the regulations say, how College works and suggest sources of help, outline what solutions are available and in most cases, there are solutions. It's easier to speak to somebody you already know when the going gets rough, so it makes sense to meet your tutor as soon as possible. Your tutor is expecting a visit from you during Freshers' Week, so please keep your appointment.
Erasmus students are assigned an Academic Erasmus Coordinatorwho is a member of the academic staff and who may provide advice on such matters as choosing modules, assessments and exams. She/he will be a source of guidance throughout your time as an Erasmus Student.