Software advice & support

IT Services provides advice and support for the core software applications used around Trinity. Standard software applications such as Microsoft Office are available in the IT Services computer rooms along with some specific software applications for different disciplines of study, including SPSS and Mathematica.

Who can use this service

Staff and students

Getting started

Staff, Postgraduates
Our Software Catalogue is a list of what applications and where they are available across Trinity. Staff can avail of software under the Site Licenses Trinity has purchased on behalf of staff. These include: Microsoft Campus Agreement, McAfee Anti-Virus Software, SPSS, Edras Imagine, ArcGIS, Mathematica, MATLAB, LabVIEW. Please read our software for staff webpage for further detail.

All staff are advised that they must ensure that any software they are using is appropriately licensed and their use of the software complies with the terms and conditions of the license agreement. It is the responsibility of each member of staff to ensure that they are appropriately licenced for all software on those devices for which they are responsible. Proof of purchase for each software license purchased must be retained by them.

Students
Students can avail of software under the Site Licences Trinity has purchased, these include: Microsoft Campus Agreement, McAfee Anti-Virus Software, SPSS, Edras Imagine, ArcGIS, Mathematica, MATLAB, LabVIEW. Please read our software for students webpage for further detail.

All students are advised that they must ensure that any software they are using is appropriately licensed and their use of the software complies with the terms and conditions of the license agreement. It is the responsibility of each student to ensure that they are appropriately licenced for all software on the devices they own.

Related pages and news

Need further help?

Search the Knowledge Base for how-to’s and answers to commonly asked questions

Email: itservicedesk@tcd.ie
Phone: +353 (01) 896 2000
Walk-in: Ground floor, Áras An Phiarsaigh
Web Portal: http://ask.tcd.ie
(see how to log or check an enquiry at ask.tcd.ie)

Please be aware of the IT Service Desk opening hours