TCDconnect Mobile

TCDconnect - How to connect Apple iOS devices to student WiFi network

To begin the process you must be connected to 3G/4G or the 'TCDwifi-firststeps' Wi-Fi network in Trinity. However to complete the process you must be in range of a Trinity Wi-Fi hotspot (see our Trinity Wi-Fi coverage information) in order to register on the TCDconnect service, connect to the Trinity Wi-Fi network and gain fast, secure internet access. Those using the service are assumed to have read and agreed to the terms and conditions.

** We advise that students wishing to use the student TCDconnect Wi-Fi service not upgrade their device to iOS 11 at present until we have completed the evaluation and testing process and have confirmed that there are no issues.  Please check back here for the latest information.

Broadly speaking there are three steps to carry out in order to get connected:

  1. Configure your connection settings by downloading the mobile config profile.
  2. Set a device PIN/password to protect the security of your device in case of theft or accidental lost.
  3. Register your device on the TCDconnect service.

Step 1: Configuring your iOS device to connect to TCDwifi:

You must be connected to 3G/4G or the 'TCDwifi-firststeps' Wi-Fi network in Trinity in order to proceed. In the latter case you must be in range of a Trinity Wi-Fi hotspot in order to connect - see our Trinity Wi-Fi coverage information.

  1. Using your iOS device, browse to this web page and download the mobile config profile (tap this link, and if prompted choose Allow).

  2. The mobile config file will prompt you to install it on your device - tap the Install link at the top right of the screen. Enter your device PIN/passcode if prompted. Tap the Install link at the top right of the screen once more.

  3. You'll be asked to enter your Trinity username and network login password to connect to the 'TCDwifi' student network. Tap Done at the top right corner of the screen.

Step 2: Set a PIN/Passcode to protect your device.

  1. You will also be asked to setup a passcode lock for the device if you haven't already done so in order to prevent unauthorised access to your iPhone in the event that it is lost or stolen.

Step 3: Register your device on the TCDconnect service.

  1. After a short period of time you will see under Wi-Fi in the Settings app that you are connected to the registration TCDwifi student network - you must be in range of a TCDwifi hotspot. If you're not automatically connected to the TCDwifi network then choose this under the Wi-Fi settings. If prompted regarding the 'TCDwlan' Certificate then choose Accept.

  2. Launch a web browser, such as the Safari app, and browse to an external site such as http://www.irishtimes.com (ensure you enter the full http:// url as written) and you will be automatically redirected to the TCDconnect Welcome Page. Follow the web page instructions until you come to the main Registration web page and in the box towards the end of the page enter your Trinity username and network login password and hit Download.

  3. The TCDconnect registration success page will be displayed and in around 90 seconds you will have internet access.

  4. Close and relaunch the Safari app and you will have internet access - you are now fully connected to the TCDwifi student network and once you are in range of a TCDwifi hotspot you will connect automatically.

Removal Instructions

If you wish to leave the service please follow these steps:

  1. Launch the Settings app
  2. Choose General - Profile
  3. Choose the relevant profile, TCDconnectmobile, and tap Remove
  4. Confirm the removal and it will ask you to enter your device passcode to confirm the removal from the device
  5. You can then, if you wish, turn off the passcode lock under Settings app - General - Passcode Lock

Note that IT Services does not recommend that you remove your device passcode lock, as having one helps to protect your device in case of theft or accidental loss and prevents unauthorised access to the TCDwifi network for those devices already configured for the TCDwifi network.

Help with connection process

FAQs

If you encounter difficulties connecting to the TCDconnect service please check the TCDconnect FAQ.

TCDconnect network clinics

If you still need assistance then please book into and attend one of the TCDconnect network clinics to get one-to-one support for this service.

Service disruption notifications

Notices regarding service outages and other current issues will be posted to the IT Services home page and Twitter account.


Related pages