TCDconnect Mobile

TCDconnect - How to connect Apple iOS devices to student Wi-Fi network

To complete the process you must be in range of a Trinity Wi-Fi hotspot (see our Trinity Wi-Fi coverage information) in order to register your device on the TCDconnect service, connect it to the Trinity Wi-Fi network and gain fast, secure internet access. Those using the service are assumed to have read and agreed to the terms and conditions.

Broadly speaking there are three steps to carry out in order to get connected:

  1. Configure your connection settings to connect to the TCDwifi network.
  2. Register your device on the TCDconnect service.
  3. Set a device passcode to protect the security of your device in case of theft or accidental lost.

Step 1: Configuring your iOS device to connect to TCDwifi:


Note: If you previously attempted to connect but were unsuccessful then you may need to remove the ‘mobile device profile’ before proceeding with the steps below.
To remove the mobile device profile launch the Settings app, choose General – Profile, choose the TCDconnectmobile profile and tap Remove.


In order to connect you must be in range of a Trinity Wi-Fi hotspot - see our Trinity Wi-Fi coverage information.

  1. On your iOS device, launch the Settings app.
  2. Choose Wi-Fi.
  3. Under 'Choose a Network' choose Other...
  4. Beside 'Name' enter TCDwifi
  5. Beside 'Security' tap where it says 'None' and choose WPA2 Enterprise and hit Back at the top left.
  6. Beside 'Username' enter the short form of your Trinity computer account username e.g. jbloggs and not jbloggs@tcd.ie.
  7. Beside 'Password' enter your Trinity network login password.
  8. Tap Join at the top right.
  9. If prompted regarding a 'TCDwlan' certificate then tap Trust at the top right.

Your device is now connected to the TCDwifi network and the next step, required before you can get internet access, is to register your device for the TCDconnect service, as outlined below.

Step 2: Register your device on the TCDconnect service.

  1. Launch a web browser, such as the Safari app, and browse to an external site* such as http://www.irishtimes.com and you'll be automatically redirected to the TCDconnect service terms and conditions page. Follow the web page instructions until you come to the main Registration web page and in the box towards the end of the page enter the short version of your Trinity username (e.g. jbloggs and not jbloggs@tcd.ie) and your network login password and hit Download.

  2. The TCDconnect registration success page will be displayed and in around 90 seconds you will have internet access.

  3. Close and relaunch the Safari app and you will have internet access - you are now fully connected to the TCDwifi student network and once you are in range of a TCDwifi hotspot you will connect automatically.

  4. *Please note the external site you chose to connect to must be http:// and not https:// - otherwise you will see a "site is private" message when trying to connect.

Important to know: If you do not use the TCDconnect service for 40 days you will need to re-register by repeating the steps above.

Step 3: Set a Passcode to protect your device.

In order to prevent unauthorised access to your iPhone in the event that it is lost or stolen follow these steps, if you have not already done so.

  1. On your iOS device, launch the Settings app.
  2. Choose Touch ID & Passcode. Here you can set your Touch ID and Passcode preferences.

Removal Instructions

If you registered your device after 24th October 2017 and wish to leave the service please follow these steps:

  1. Launch the Settings app.
  2. Choose Wi-Fi.
  3. Choose TCDwifi.
  4. Choose Forget This Network.

If you registered your device prior to 24th October 2017 and wish to leave the service please follow these steps:

  1. Launch the Settings app
  2. Choose General - Profile
  3. Choose the relevant profile, TCDconnectmobile, and tap Remove
  4. Confirm the removal and it will ask you to enter your device passcode to confirm the removal from the device
  5. You can then, if you wish, turn off the passcode lock under Settings app - General - Passcode Lock

Note that IT Services does not recommend that you remove your device passcode lock, as having one helps to protect your device in case of theft or accidental loss and prevents unauthorised access to the TCDwifi network for those devices already configured for the TCDwifi network.

Help with connection process

FAQs

If you encounter difficulties connecting to the TCDconnect service please check the TCDconnect FAQ.

TCDconnect network clinic

If you still need assistance then please visit the TCDconnect network clinic to get one-to-one support for this service.

Service disruption notifications

Notices regarding service outages and other current issues will be posted to the IT Services home page and Twitter account.


Related pages