TCDconnect - How to connect Windows 7 to the student Wi-Fi network

In order to successfully follow the steps below you must be in an area of Trinity with Wi-Fi coverage (see the Trinity Wi-Fi coverage information page). Once you have completed the first set of steps below you will be able to register on the TCDconnect service, connect to the Trinity Wi-Fi network and gain fast, secure internet access.

Important to Note: Before following the steps below, and in order to save yourself time when on campus, it is worth making sure all your Windows software updates have been installed.

Step 1: Configuring your device to connect to TCDwifi:

  1. Close all applications
  2. In the System Tray in the bottom right corner of the screen click the Wireless network icon

    Wireless network icon or Wireless network icon

  3. Choose Open Network and Sharing Center

    Open Network and Sharing Center

  4. From the left menu choose Manage wireless networks
  5. Click Add
  6. Choose to Manually create a network profile
  7. For 'Network name' enter TCDwifi
  8. For 'Security type' select WPA2-Enterprise
  9. For 'Encryption type' choose AES
  10. Check the box for 'Connect even if the network is not broadcasting' and then click Next

    Enter information for the wireless network

  11. You should now be presented with the screen below reporting that you have Successfully added TCDwifi. Select the Change connection settings option.

    Manually connect to a wireless network

  12. On the subsequent window select the Security tab and then choose Settings beside 'Microsoft: Protected EAP (PEAP)'

    TCDwifi Wireless Network Properties

  13. Uncheck the Validate server certificate box - make sure this is not selected, then click Configure...

    Protected EAP Properties

  14. On the next Window untick the option Automatically use my Windows logon name and password (and domain if any) - make sure this is not selected

    EAP Properties

  15. Click OK three times and then Close to exit the Wireless Network properties

  16. A pop up balloon should appear from your system tray in the bottom right of your screen with the text Additional information is needed… Click on this pop-up prompt

  17. A window prompting for your username and password should appear - enter your Trinity username and your network login password

    Windows Security

Step 2: Scan and Register your device to connect to TCDwifi:

To complete the process and get internet access you must now register your computer for the TCDconnect service. This process includes running a security scan to register your device and ensure that it is up to date and meets the minimum security requirements.

Important to Note: Before following the steps below, and in order to save yourself time when on campus, it is worth making sure all your Windows software updates have been installed.

  1. Launch a web browser and browse to and you'll be brought to the TCDconnect service terms and conditions page.
    • Follow the web page instructions until you come to the main Registration web page.
    • In the box towards the end of the page enter the short version of your Trinity username (e.g. jbloggs and not and your network login password.
    • Click Download to download the Dissolvable Agent file.
    • Once the Dissolvable Agent file has been downloaded, run it to begin the scan.

  2. When the scan completes a results page will be displayed.  If your device passes the scan then you will be connected within 90 seconds.  If your device fails the scan then click the listed item(s) on the results page and follow the displayed link(s) to see instructions on how to update your computer, before downloading and running the scan once more.

Important to know: If you do not use the TCDconnect service for 40 days you will need to re-register by repeating the steps above.

Help with connection process


If you encounter difficulties connecting to the TCDconnect service please check the TCDconnect FAQ.

TCDconnect network clinic

If you still need assistance then please visit the TCDconnect network clinic to get one-to-one support for this service.

Service disruption notifications

Notices regarding service outages and other current issues will be posted to the IT Services home page and Twitter account.

Related pages