TCDconnect--How to get help

Help with connection process

FAQs

If you encounter difficulties connecting to the TCDconnect service please check the TCDconnect FAQ.

Network clinics

If you still need assistance then please book into and attend one of the TCDconnect network clinics. The staff at the IT Service Desk in Áras an Phiarsaigh can book you into a network clinic but, due to the volume of calls to the IT Service Desk, they are unfortunately not in a position to spend time troubleshooting issues connecting to TCDconnect service.

Service disruption notifications

Notices regarding service outages and other current issues will be posted to the IT Services home page and Twitter account.