Staff Wi-Fi - How to de-register your device

In the event that your device is lost or stolen, of if you are or passing your phone on to someone else, you must deregister your device from this service and remove the mobile profile. For those who are leaving College, you may manually deregister, as below. The instructions are different for Android and iOS; both sets of steps are outlined here.

iOS deregistration steps (iPhone, iPad, iPod Touch)

  1. Browse to  http://mobiledevice.tcd.ie/ and login, your list of devices will be shown
  2. Select the device you wish to remove from the network and click the 'Deregister Device' button
  3. The status will change to 'deleting' and within a few minutes, you will receive an email with instructions on removing the TCD Mobile Profile from your device, as follows:
  4. To remove the profile from your device, open your the iPhone/iPad Settings app
  5. Go to 'General' - 'Profiles' and select the 'TCDMobile' profile
  6. Tap 'Remove' and enter the password from the email
  7. The profile will be removed.
  8. If you wish to, you can turn off the passcode lock under 'General' - 'Passcode Lock' - 'Turn Passcode Off'

Android deregistration steps

  1. Browse to  http://mobiledevice.tcd.ie/ and login, your list of devices will be shown
  2. Select the device you wish to remove from the network and click the 'Deregister Device' button
  3. The status will change to 'deleting' and within a few minutes, you will receive an email with instructions on removing the TCD Mobile Profile from your device, as follows:
  4. On your Android device, go in to Settings
  5. Go in to the Security section and then Device Administrators
  6. Untick the listing of TCD Device Admin
  7. You can now delete the app
  8. You can now remove the pass code

Getting Help

Please note that the connection of staff mobile devices to the Trinity Wi-Fi network is considered to be a self-supported service and so you may find it useful to consult the Frequently Asked Questions (FAQ) for this service. If you encounter technical difficulties please contact the IT Service Desk.