TCDconnect - Network Clinic

If you've followed the steps on our connection process pages but are having difficulty connecting your device to the TCDconnect service, we have one-to-one Network Clinic support available throughout the year. As demand can be high at the busier times of the year you must book a place on a Network Clinic in order to attend.

Before you book and attend a Network Clinic

  • Check that your current password is working before you attend a clinic. The easiest way to check your password is working is to try logging into Blackboard at If you think you need help with your password please call into the IT Service Desk in Áras an Phiarsaigh before booking into a Network Clinic.

  • Windows users are encouraged to run Windows Update prior to attending a network clinic as this can be very time-consuming and take up to 30 minutes or more to complete if updates are required. Similarly, Mac users should run Software Updates from the App Store to get the latest operating system updates.

  • When attending the clinic please bring your Student ID Card and the power supply for your laptop or device.

Clinic Timetable & Booking Your Place

Upcoming Network Clinic times and dates are listed below further down this page and you can book into a Network Clinic by clicking the button below.

Network Clinic Timetable

Network Clinics will take place in the Network Clinic room in 200 Pearse Street at the times listed below.

Week Beginning 17th September

Mon 17th Sept Tues 18th Sept Wed 19th Sept Thurs 20th Sept Fri 21st Sept
10am, 4pm 10am, 4pm 12pm, 2pm, 4pm 12pm, 2pm, 4pm 10am, 2pm

Week Beginning 24th September

Mon 24th Sept Tues 25th Sept Wed 26th Sept Thurs 27th Sept Fri 28th Sept
10am, 4pm 10am, 4pm 12pm, 4pm 12pm, 4pm 10am, 2pm


Finding the Network Clinic

The Network Clinics take place on the ground floor of 200 Pearse Street (see map) - this building is located between the College Health Centre and the Samuel Beckett Theatre

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