Maintaining Trinity websites

Webauthor Account - General information

webauthor

What is this page about

The information on this page answers the most common questions relating to requesting and using a webauthor account.

In order to login and publish web pages to the Trinity web server, www.tcd.ie, you must have a webauthor account and a specific set of permissions to the website you would like to edit.

 

Who will find this information useful.

Staff and postgraduates requiring access to edit Trinity websites.

 

Frequently asked questions...

Click on the grey box to expand each section for more information.

What is a webauthor account?

A webauthor account is a username and password which gives you access to download, edit and upload pages to the Trinity web server.

It is a separate account to your network login account, and specifically deals with web server access.

Why do I need a webauthor account?

This account allows you to edit the folder containing your web pages on the Trinity webserver.

Each site has its own folder on the web server, containing all the pages, images, documents and elements needed to display your site.

Your webauthor account gives you the access to add to and edit the pages in this folder, and upload to your site only, this protects your site from unintentional editing by other webauthors and limits your access specifically to your site.

Who can have a webauthor account?

Access to the Trinity web server is restricted solely to individuals, staff or postgraduates, currently registered with Trinity.

See the Trinity IT and Network Code of Conduct Policy for further information.

If you have employed an external web developer / contractor to update your site: please note that access can only be given to staff members.

  • All access to the web server must be undertaken by a staff member.
  • Direct access for the external contractor cannot be facilitated.
  • This also applies to casual or part-time employees of Trinity who are not entitled to computer accounts.

How do I get a webauthor account?

A webauthor account can be requested for you by one of the following people in your department/school/unit.

The departmental web administrator, once satisfied for the request to go ahead, should email itservicedesk@tcd.ie with the details listed below:

  • The full path (or URL) of all the files/folders the access is being requested for;
  • The username, in short format (i.e. jbloggs and not Joe.Bloggs) of the person(s) for whom the access is being requested;
  • Details of the access changes required e.g. the granting of write access, the withdrawal of write access, change in ownership;

Please note: Your webauthor account password is initially your original Trinity password. If you do not have this, please call into the IT Service Desk in Áras an Phiarsaigh in person with your Trinity ID to collect these details.

I need to change my webauthor access, I am no longer editing the same site.

Changes in the access granted to your webauthor account can be requested for you by one of the following people in your department/school/unit.

The departmental web administrator, once satisfied for the request to go ahead, should email itservicedesk@tcd.ie with the details listed below:

  • The full path (or URL) of all the files/folders the change in access is being requested for;
  • The username, in short format (i.e. jbloggs and not Joe.Bloggs) of the person(s) for whom the change in access is being requested;
  • Details of the access changes required e.g. the granting of write access, the withdrawal of write access, change in ownership;

Please note: the designated departmental website administrator may not request their own replacement. Changes in site administrators must be authorized by one of the other individuals in the list above, i.e. School Administrator or Head, or Head of Department.

I edit a club or society web site.

If you require access to a club or society web site you must contact DUCAC or CSC directly with your request.

I am working remotely from home or travelling, I can't connect to the web server.

Only computers that are connected to the Trinity data network, whether located on the main campus or in a remote location, can be used to access the Trinity web server for uploading or downloading files (using SSH, Dreamweaver or similar software).

Attempts to login or establish a connection from a computer not logged into the Trinity network will be automatically refused by the Trinity web server.

For staff members who need to work from home or some other remote location the solution would be to request a VPN connection.

I need to change my webauthor password.

Your webauthor password is not linked to your network password, therefore you must change your webauthor password separately.

Please follow the link for instructions on how to change your Webauthor password or check if your webauthor password has expired.

  • For security reasons your webauthor account password will automatically expire every 180 days.
  • You should receive an automated email 6 days prior to the password expiry directing you to this page.
  • You will receive this email daily until you have set a new webauthor password.
Please note: If you cannot remember your webauthor password please call into the IT Service Desk in Áras an Phiarsaigh with your Trinity ID to ask for it to be reset.

What is the difference between a web administrator and a web author?

A web administrator (departmental web administrator) is the person with responsibility for the full department website.

They are listed here designated departmental web administrator

They can approve requests to give staff/postgraduates access to edit the website, or pages within the site.

It is their responsibility to ensure that access is granted / revoked as staff move into and leave from the department.

A web administrator cannot revoke their own access, if they leave the department the Department Head / Head of School must email itservicedesk@tcd.ie to change the web administrator.

 

A web author is a staff member or postgraduate who has been given access to edit the departmental website, or pages within the website.

A department can have multiple web authors, it is the responsibility of the web administrator to ensure correct staff members have access to edit the site.


And finally...

I have my webauthor account and have been granted access to the web site, what do I need to do now?.

In order to make changes to websites that you have access to and upload them to the web server, you will need a file edit and transfer program such as Dreamweaver.

If you wish to use Dreamweaver, please visit the following web pages for more information.

It is also recommended that new webauthors attend the following course Maintaining Trinity Websites using Dreamweaver.

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