Click on any of the project titles below to view the latest status update for that project.
CAPITAL PROJECT - DATA STORAGE AND BACKUP REPLACEMENT PROJECT
A Capital project was initiated in Q4 2017 to upgrade the University’s primary and secondary data storage appliances and data backup appliances, that hold the transactions and records of 120 IT systems, including the Student System, Finance System and HR Systems, along with Departmental data and Research data. On completion of the project in Q1 2018 the following deliverables will have been met; provide continuity of 120 IT systems and departmental and research storage, avoid the need to spend high sunk maintenance and support costs, reduce electrical power consumption on storage and backup infrastructure.
CAPITAL PROJECT - VIRTUAL LEARNING ENVIRONMENT
This is an initiative to procure and implement a cloud based Virtual Learning Environment (VLE) for College, with additional functionality, integrations and process improvements that will scale to meet the University’s strategic and operational needs from 2016 to 2021. The Project Sponsor is the College Bursar and the project is been implemented by a project team in IT Services. The first objective of the project was delivered in 2016 and removed compliance and contract risks for the University by procuring and implementing a VLE for College for the period 2016-21.
Having successfully completed “Objective 1” The Virtual Learning Environment (VLE) Project continued to deliver on “Objective 2” in 2016-2017. Objective 2 is to “Build for the future", and ensures that the procured VLE includes, and is implemented with, the necessary technology, features, process improvements and integrations that will enable the University to realise the delivery of academic led operational targets and strategic initiatives.
The Project was successful in delivering the following integrations and training in 2016-2017:
- Integrating Turnitin with Blackboard to allow use of Turnitin inside Blackboard.
- Integrating the University events calendar and the students timetable Module into their Blackboard Calendar for all students.
- Integrating Library Search facility into the students Blackboard Homepage.
- A large number of training materials and sessions have also been delivered including Turnitin and University events calendar training for staff and students.
The following enhancement is ongoing and will be delivered before the project completes in Q1 2018, the integration of SITs and Blackboard allowing the flow of assessment information (marks and grades) on a module and module body basis.
FIREWALL REPLACEMENT PROJECT
The firewall service has a crucial role in the multi-layered defence that IT Services provides to protect the University from information security threats. The existing firewall service must be replaced and so in Q2 2017 a project commenced to procure the hardware, software and professional expertise required to assist IT Services in providing a state-of-the-art replacement. In Q3 2017 a tender invitation was issued to firewall suppliers using an Office of Government Procurement (OGP) framework process. The solutions proposed in the tender responses were evaluated by IT Services (in association with university Procurement and OGP) and the successful supplier was awarded a contract. At the end of Q3 2017 the supplier was engaged directly to deliver their proposed solution. The detailed project planning commenced thereafter and the high level design was agreed. In Q4 2017 the final low level design will be completed and agreed, hardware and software will be commissioned, current security policies will be implemented, new security features will be configured and IT Services staff will be trained to maintain and operate the new firewall service. The cutover to the new service has been scheduled for the end of Q4 2017. The successful completion of the project will provide the firewall service with best-in-breed hardware and software, provide capacity for the continued rise in internet traffic, provide new features for implementing security policies and will contribute to GDPR compliance by providing a state-of-the-art technical control.
TRINITY EDUCATION PROJECT
The Trinity Education Project is one of the central initiatives of the Strategic Plan 2014-19. Its overall purpose is to ensure that the undergraduate curriculum is developed in such a way that enhances Trinity’s reputation for excellence, and that it continues to evolve in light of new discoveries in disciplinary knowledge, pedagogy, and also in the recognition that the context in which our graduates participate is ever-changing.
Following the approval of a new common architecture (for courses included in Phase 1 of the project), along with the approval of a revised academic year structure and a revised assessment framework, IT Services in collaboration with the Academic Registry conducted 55 workshops over a period of 4 months (June – September 2017). The purpose of the workshops was to establish the impact of the approvals on processes and systems as they pertained SITs and the Academic Registry. Organisational structure, data, reporting and change management requirements were also reviewed. This enabled the production of a project plan for the implementation of the approvals in both SITS and the Academic Registry. Planning for the implementation is well underway and some aspects of delivery commenced in Michaelmas term 2017. Delivery of all other aspects will commence in Hilary term 2017
It is expected that the assessment of the impact of the approval of Phase 2 of the common architecture will take place during 2017-2018 and will include the delivery of a fixed timetable and completion of the common architecture. This will likely bring more systems changes.
MYTRINITY APPS SERVICE - SOFTWARE 2 HUB
This project was initiated in 2016 to deliver a service which would allow students to access a range of academic software from their own Windows and Macintosh computers, which up to now was only available via DVD install or via the specific public access computer rooms.
Phase 1 of the project was completed in February 2017 delivering a service to students who use Windows computers to allow them to access the range of academic software from the “mytrinityapps” portal website.
Phase 2 will complete in Q4 2017 and will extend the service to allow students with Macintosh computer to access a range of academic software from the “mytrinityapps” portal website.
Phase 3 will allow staff who use Windows and Macintosh computers to also access the range of academic software from the “mytrinityapps” portal website.
Phase 4 is due to be completed in February 2018 and will provide access to a range of academic software from the “Mytrinityapps” portal website from the internet for staff and students with Windows and Macintosh computers.
AUDIO VISUAL EQUIPMENT UPGRADES 2017-2018
IT Services continued its annual programme of audio visual equipment upgrades below to support teaching and learning in Senior Lecturer Area pool theatres and seminar rooms, identifying locations where old equipment needs to be replaced and responding where possible to user needs. During 2017- 2018, equipment such as full HD laser projectors, full HD document camera, video conferencing terminals, large display screens and audio playback systems were installed in 15 locations.
ANNUAL SITS UPGRADE - UNIVERSITY STUDENT ADMINISTRATION SYSTEM - 2017
IT Services is working with Academic Registry on a project to upgrade the University Student Administration System SITS (from version 9.2.0 to version 9.4.0). The sponsor of the project is the Director of Academic Registry and it will complete in December 2017. When complete it will ensure that the Student Administration System is fully supported.
BS ACCREDITATION SYSTEM
Achieving AACSB & EQUIS accreditations and entering the Financial Times (FT) rankings are fundamental to the success of the Trinity Business School’s strategy. This new Business Accreditation system will enable the Trinity Business School to attain initial AACSB & EQUIS and other accreditations that will involve managing large amounts of data and it will also give them access to this data for general reporting purposes in the School. IT Services have commissioned the new architecture required for the Accreditation & Rankings (A&R) system and work is continuing on integrating this new system with existing College IT systems and exploiting existing College systems to access data systematically. Once complete this project will deliver an appropriate accreditation data management system with which Trinity Business School may apply for, and maintain, AACSB and EQUIS accreditations, which will help the Trinity Business School attract sufficient numbers of students to the School to fund the School’s development plan. The project is planned to be delivered in Q1 2018.
While funding in relation to a Business Intelligence (BI) project was not secured in 2016-2017, significant progress was made with stabilising the current BI system for the Academic Registry. Alongside the delivery of systems requirements for the Trinity Education Project, it is anticipated that almost all aspects of reporting, included data warehouses, cubes and dashboards will be delivered to the Academic Registry. This will enable an extension of the reporting technologies to be extended to other areas of College.
UPGRADE TO CENTRAL STORAGE AND WORKFLOW TECHNOLOGY - SHAREPOINT
An upgrade project for the University SharePoint service, which provides central document storage and automated workflow capabilities, will end in Q1 2017. The project’s objective is to upgrade and standardise the existing SharePoint servers to latest versions. The aim is to consolidate the existing servers into a new architecture to support the controlled development, testing and deployment of SharePoint services and to provide higher availability and improved functionality.
IT Services are working in partnership with Human Resources to build a hub of web forms using SharePoint technology to support their service and process improvement programme. The project identified a number of forms for development including the Staff Requisition form; Academic Staff Promotions forms, Staff Probation form and Leaver form with automated approval workflow processes. The Project continued to deliver on its objectives in 2016-2017 by completing the Senior Academic Promotions form in Q2 2017, the Junior Academic Staff Promotions form went live in Q3 2017. Development continues on the Leaver form and the Staff Probation form with a pilot planned for Q4 2017 and go live planned for Q1 2018. The HR Forms hub objective was to improve the user experience by automating HR processes and streamlining approval workflows. Reliance on external vendors has been reduced thus reducing annual maintenance fees. The hub of online forms will be further expanded for HR and other areas of the University to provide a streamlined Information hub.
ESD CALL MANAGEMENT SERVICE UPGRADE
IT Services working with Academic registry have begun a project in 2017 to upgrade the ESD call management service (from ESD version 872 to SID version 7.x). The sponsor of the project is the Director of Academic Registry and the project will complete in January 2018. The will ensure that ESD service remains fully supported. .
SCHOOL OF NURSING TIME AND ATTENDANCE SYSTEM UPGRADE
A project was initiated by the School of Nursing and Midwifery to upgrade their Student Time and Attendance System. The project role for IT Services was the delivery of technical services including architectural design, data integration (of selected staff and student data), server and database implementation, provision of network points, authentication and other facilities. Considerable assistance was provided to the project at the outset relating to the negotiation of a suitable contract and Service Level Agreement as the SEATS solution is cloud based. Most of the technical elements are now delivered and it is expected the project rollout by School of Nursing and Midwifery will proceed in November 2017.
CMIS TIMETABLING SERVICE UPGRADE
IT Services working with Academic registry have begun a project in 2017 to upgrade the CMIS Timetabling service (from version 10.2 to version 16.2). The sponsor of the project is the Director of Academic Registry and the project will complete in December 2017. The upgrade will ensure that CMIS remains fully supported by the vendor.
INTEGRATED WORKPLACE MANAGEMENT SYSTEM
IT Services are inputting into an Estates and Facilities project to replace the existing Estates and Facilities system with a state of the art Integrated Workplace Management System (IWMS) which is capable of meeting the current and emerging business requirements of the organisation.
IT Services are working with the Discipline of Radiation Therapy in the School of Medicine on a Project to procure a treatment planning system to replace the current end of life system. The system has a requirement to be available at the commencement of Hilary Term for educational and research purposes.
CORE HR SERVICE UPGRADE
IT Services have been working in partnership with Human Resources on their HR Capital Project to upgrade the Colleges HR Service. An Evaluation phase was completed by the project in Q3 2017 and the project is at the high level planning and high level design phase. The project aims to be completed in 2018 and will deliver a secure, robust technically relevant Human Resources technological infrastructure that continues to meet the needs of the University into the future. The upgrade is also necessary to ensure the optimisation of HR Technology capability to enable HR Strategy and deliver strategic business value to college for the next 3 to 5 years.
SPORTS CENTRE UPGRADE
IT Services have been working with the Department of Sport and Recreation on a project to upgrade their Sports System. The Sports Centre Upgrade project involves implementing a new online booking system. This will bring a number of key benefits to Trinity Sport. It will improve sales and it will improve the overall customer experience by allowing them to book and pay for classes online as well as get notifications of any timetable changes, vacant booking slots for courts, halls, pitches and new classes or special offers. It will also reduce the overhead of booking classes from current staff and need to handle cash at reception. Sport Centre staff will have more time to focus on membership sales and general enquiries and drive retention and renewals. Further functionality of the new system will allow for better reporting on sales and customer analysis for future decision making to improve and enhance the overall service. To date, the new infrastructure has been commissioned and the installation of the new modules and the upgrading of the existing system is complete. Following configuration and customisation and extensive testing the new service will go live in the first quarter of 2018.
IT DELIVERY FOR ESTATES PROGRAMME
IT Services is currently providing extensive consultancy and IT delivery to support Colleges Estates Building Programme of Projects.
IT Services are currently working with Estates and Facilities in the design, specification and installation of the ICT equipment required for the new Business School Project, this large capital project is due for substantial completion in September 2018 and due for occupation in January 2019.
So far it is envisaged that there will be up to 26 separate spaces with Audio Visual installations: 8 x Lecture Theatres, 2 x Boardrooms and 16 meeting rooms, lounges and ideas and breakout spaces, over 100 IP Telephones, over 200 Wireless Access Points and over 1,700 Data Points.
Other current Capital building projects include:
- Oisin House Development
- New Business School
- Global Brain Health Institute
- MV Project
- iLofar phase 2
- Arts Block Refurbishment
- South Leinster Street – Computer Science
- Trailhead – Arts and Regent House