IT Services Surveys

IT Services Satisfaction Survey 2016

In January 2016, IT Services launced our fourth annual Satisfaction Survey, with over 2500 students and staff responding to tell us what they thought.

The full survey reports are now published and can be found here:


IS Services Digital Capabilities Survey 2015

In April 2015, IS Services launched a Digital Capabilities Survey for University staff. The overall response to the survey was good with a response Rate of 11% of the overall University staff population. Digital capabilities are defined as those that prepare us for living, learning and working in a digital society and include the ability to use digital tools to:

  • undertake research, teaching, learning and administration;
  • use specialist tools and data sets;
  • communicate ideas effectively;
  • produce, share and critically evaluate information;
  • collaborate, reflect and promote knowledge.

The full survey report is now published and can be found here:

IS Services 2015 Digital Capabilities Survey - Responses, Facts and Figures

Previous years