IT Services Alerts - College web server access restored, August 28th

Updated: Wednesday, 28th August 2013, 12.55pm

Full service has been restored and College webauthors should now be able to make changes to their College websites hosted at once more.  In some cases it may be necessary to re-publish changes attempted yesterday.  We would like to apologise for the inconvenience caused by the disruption over the last three days.  Webauthors should note that further work will be required on this service and updated plans will be emailed to webauthors and posted to the IS Services website.

Updated: Wednesday, 28th August 2013, 10.20am

Work is continuing on the College web server and, at present, it is still not possible for College webauthors to make changes to College websites.  This web page will be updated once there is further information regarding the restoration of full service.

Updated: Tuesday, 27th August 2013, 1pm

Due to some issues arising following the upgrade of the web server yesterday, it has been necessary to prevent changes being made to College websites once more.  This will affect any College webauthors trying to make changes to College websites.  We apologise for the inconvenience caused and updates on the situation will be posted here.

Updated: Monday, 26th August 2013, 5pm

The upgrade work advertised below was completed on schedule and all College webauthors who publish to the server should once again be able to make changes to their College websites.  We would like to apologise for the inconvenience caused to webauthors who were unable to update their sites during the advertised period. 

The upgrade work will provide greater resilience to the College web service and give some performance improvements.

If you experience any local issues in using or publishing to the College website please contact the IS Services Helpdesk.

First Posted: Wednesday, 14th August 2013, 3.05pm

IS Services have scheduled some service improvement work which will affect College webauthors and those who publish to

Upgrade work will take place on Monday, 26th August which will prohibit College webauthors from making changes to College websites between 8am and 4pm, on that day.

This work will provide high availability for the College web server and as well as deliver improved response times.  This means a reduction in future disruptions to the service, as well greatly improved functionality and processing speeds within the service.  This work will also involve upgrading all applications running on the web server, and webauthors may wish to note that PHP will be upgraded to version 5.5.5 and MySQL to version 5.1.69. 

IS Services and the Web Design Office have completed a range of tests on these new versions, but are open to any specific testing regarding site functionality you might have prior to upgrade work taking place on 26th August.

We would like to apologise for any inconvenience this may cause.