IT Services Alerts - Resolved: Issue accessing staff email service from Macs

Updated: Thursday, 21st February 2013, 2.50pm

This issue has now been resolved and so staff Mac users who were affected should now be able to use their client application to access the staff email service once more.  IS Services would like to apologise for any inconvenience caused.

IS Services

Updated: Wednesday, 20th February 2013, 4.20pm

This issue with staff email is ongoing for some Mac users and IS Services are continuing to investigate the cause.  In the meantime affected staff can access their email online via https://go.tcd.ie

IS Services

First Posted: Wednesday, 20th February 2013, 9.45am

The Helpdesk has received reports this morning from staff regarding issues with sending and receiving email on Mac computers using the Outlook and Entourage applications.  There has been no impact on PC users.  We are currently investigating the issue and will have updates posted here. 

IS Services