IT Services Alerts - Your vigilance is needed to stop Malware & Phishing Attacks

We have experienced an aggressive malware incident today that affected a small number of PCs and staff across Trinity but was designed to spread quickly across our network. 

The malware issues starts when you open a malicious Word or PDF file which has been attached to a spam email that seems to come from a legitimate and familiar source. Following the instructions in the document, the victim enables macros in Word or clicks on the link in the PDF. The malware is subsequently installed and launched, establishing itself on your computer and reporting the successful compromise back to its master control server elsewhere in the world.  The master control server then issues its commands and this often includes an instruction to start collecting all of your passwords.  

So please be vigilant  -  exercise extreme caution and follow good phishing awareness routines before you open any email attachments on your Trinity PC.  You can find Phishing Awareness information in the Keeping IT Secure section of the IT Services website.

We are strongly recommending that you do not open any attachments in non-Trinity email accounts on your Trinity PC,  e.g. attachments in Gmail or Hotmail email accounts, or attachments that arrive via any software applications that have incoming email message delivery.

If you believe you have been affected by malware then immediately disconnect your PC from the network by unplugging your network cable or disabling your WiFi and change all the passwords that you have used on the affected PC. If you need any additional advice and guidance on securing your PC or if you have been affected by malware then please contact the IT Service Desk.