IT Services Alerts - Change to Ricoh Printer Driver Installation for TCDconnect Users

Updated: Wednesday, 12th January, 5pm

Steps for Windows users of the TCDconnect service who wish to print to the Ricoh printers in the College computer rooms are now available. Unfortunately at this time there are no equivalent steps yet available for Mac OS or Linux users but work is ongoing to provide same. Further updates on this situation will be published here. IS Services and Ricoh would once again like to apologise for the inconvenience caused.

IS Services Helpdesk

Updated: Friday, 17th December, 4.45pm

Unfortunately the solution referenced below for Windows users of the TCDconnect service is not yet available. A futher update will be available in early 2011.

IS Services Helpdesk

Updated: Monday, 13th December, 10am

Progress was made last week in testing a solution for Windows users on the TCDconnect service wanting to print to the Ricoh printers in the College computer rooms. It is hoped to finalise this testing and publish the new solution before the end of this week.

IS Services Helpdesk

Updated: Friday, 3rd December, 4pm

IS Services continue to work with Ricoh in order to restore the service for TCDconnect users who wish to print to the Ricoh printers in the College computer rooms. A further update will be published here towards the end of next week (week beginning 6th December).

IS Services Helpdesk

Updated: Wednesday, 3rd November, 3pm

IS Services are continuing to work with Ricoh in order to restore the service for those TCDconnect users who wish to print to the printers in the College computer rooms. Issues have been identified with the settings as currently provided and testing is ongoing. Those wishing to install the drivers should check back here for confirmation that the instructions have been updated.

IS Services Helpdesk

First Posted: Friday, 8th October, 12.15pm

The instructions on the IS Services website regarding TCDconnect users installing the Ricoh print drivers in order to print in the College computer rooms are currently incorrect and will be updated. Those wishing to install the drivers should check back here for confirmation that the instructions have been updated. IS Services and Ricoh would like to apologise for any inconvenience caused.

IS Services Helpdesk