IT Services Alerts - TCDconnect re-scan of Windows 10 & Windows 8 PCs, November 28th, 12:12

First Posted: Thursday, 16th November 12:12

The following email has been sent to all undergraduate and postgraduate students, regarding the rescanning of Windows 8 & 10 PCs on November 28th

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Dear Trinity Student,
Microsoft no longer provides monthly security updates (patches) for devices running Windows 8 and some earlier versions of Windows 10. This leaves these PCs, and any network they connect to, vulnerable to ransomware and other cyber-attacks.

With this in mind, starting from 9am on 28th November, all Windows 8 and Windows 10 devices on the TCDconnect service (student Wi-Fi and wired network) will need to pass our security scan once more, prior to regaining internet access. If your device does not pass the security scan you’ll be provided with links to upgrade your operating system, at no cost, to a more secure version.

What happens next?
Before 28th November:
If you use macOS, iOS, Windows 7, Android, Linux, Chrome OS or Kindle OS there is no action required on your part.

If you use Windows 8 or Windows 10 please install the latest Windows Updates on your PC before the 28th November. The instructions to update your operating system can be found here: http://www.tcd.ie/itservices/network/kb/tcdconnect-win-updates.php. Doing this now will ensure that on the 28th you will be able to connect to TCDconnect without delay once the scan has run.

On or after 28th November:
If you use macOS, iOS, Windows 7, Android, Linux, Chrome OS or Kindle OS there will be no scan required and you can connect to the TCDconnect service as usual.

If you use Windows 8 or Windows 10 then when you connect to TCDconnect you will be brought to the connection process page and will need to download and run the Bradford scan on your PC. Once the scan runs it will identify if you are running a version of the operating system that Microsoft is providing security updates (patches) for, and if this is the case you will be re-registered for the service and will be able to continue to connect to the network. If the scan identifies that you are running a version of Windows which is unsupported by Microsoft the scan will provide you with links to instructions to upgrade to a supported version to ensure the security of your PC.

What if I have difficulties with the scan or the upgrade?
We’ll be providing additional, dedicated support for anyone who needs assistance with the steps above – please visit the IT Service Desk in Áras an Phiarsaigh between 11am and 3pm, Monday through Friday to get help from a Network Access Advisor.
Thank you for your cooperation, it is our aim to ensure the safety of the network and all devices connecting to it and we appreciate your assistance with this.
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IT Services
Trinity College Dublin
IT Services Website: http://www.tcd.ie/itservices
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