IT Services Alerts - Issue with phone calls to Academic Registry , September 8th, 14:30
Friday, 8th September 14:30
An issue with Academic Registry's phone service has been reported to IT Services this morning. ICT Facilities have been working with the provider to resolve the issue.
Phone calls to Academic Registry's phone service at +353 (0) 1 896 4500 / +353 (0) 1 896 4501 were having difficulty connecting.
The phone service is being monitored closely and the issue is being worked. Calls are being put through successfully at present.
What does this mean for me:
If you are trying to contact the Academic Registry, and are hearing a voicemail saying there is an issue with the system please wait and try later. However, the Academic Registry can also be reached via my.tcd.ie portal and log a query using the ask AR button or email email@example.com
Further information will be posted here.