IT Services Alerts - RESOLVED: Issue accessing password.tcd.ie, July 4th, 12:20

Resolved: Tuesday 4th July 17:13

This issue has been resolved and full service on password.tcd.ie has been restored.

First posted: Tuesday 4th July 12:20

IT Services have become aware of an issue affecting password.tcd.ie. The issue has been escalated to the vendor support for resolution.

Users accessing password.tcd.ie are receiving the following error:
“No matching accounts have been found. Check your user name and try again."

What does this mean for me:
If you are receiving this error when using password.tcd.ie to change your password, your password can be changed on Windows PC via Ctrl+Alt+Delete and select “change password”

Further updates will be posted here.

IT Services