IT Services Alerts - RESOLVED: SITS (my.tcd.ie) online payment issue, June 16th, 16:15
Resolved: Monday 19th June 9:30
The payment issue has now been resolved.
If you had difficulty processing a payment over the weekend please try again now.
First Posted: Friday 16th June 16:15
SITS portal (my.tcd.ie) is experiencing an issue with processing payments.
We are actively seeking a resolution and updates will be posted here
What does this mean for me:
If you are trying to pay a fee on your my.tcd.ie portal you may see the following error:
"Invalid ISS Record SIW_SEL_01
Error retrieving state record"
If you have attempted a payment and have received this error, please do not reattempt to the payment until a resolution has been announced via this news item.
We apologise for any inconvenience this may cause.