IT Services Alerts - RESOLVED: SITS ( online payment issue, June 16th, 16:15

Resolved: Monday 19th June 9:30

The payment issue has now been resolved.

If you had difficulty processing a payment over the weekend please try again now.


First Posted: Friday 16th June 16:15

SITS portal ( is experiencing an issue with processing payments.

We are actively seeking a resolution and updates will be posted here

What does this mean for me:

If you are trying to pay a fee on your portal you may see the following error:

"Invalid ISS Record SIW_SEL_01

Error retrieving state record"

If you have attempted a payment and have received this error, please do not reattempt to the payment until a resolution has been announced via this news item.

We apologise for any inconvenience this may cause.

IT Services