IT Services Alerts - Voicemail service unavailable, May 19th, 8am-11am

First Posted: Tuesday, 17th May 2016, 12.40pm

The voicemail service on internal phone extensions will be unavailable from 8am to 11am on Thursday, 19th May 2016.  This scheduled downtime is necessary to facilitate an important software update of the telephone voicemail system.

There will be no impact on the ability to make calls to internal phone numbers during this period and the main Telephone Switchboard (extension 1000) and the contact centres at IT Service Desk (extension 2000) and Academic Registry (extension 4500, 4501) will not be affected.

Although normal service is to resume at 11am the voicemail service should be considered ‘at risk’ of further disruption up until 3pm.  Thank you for your understanding and any inconvenience caused is regretted.