IT Services Alerts - TCD PeopleFinder redesign & improvements, October 7th

Updated: Tuesday, 7th October 2014, 12pm

Clearing the web browser history has resolved the issue with the peoplefinder.tcd.ie not fully loading in a number of cases.  In Firefox this is done via Options - Privacy - clear your recent history.  In Internet Explorer this is done under Settings - Safety - Delete Browsing History.  It is important to browse to a web page other than PeopleFinder before doing this.  In Internet Explorer it is recommended, after clearing the web browser history, to open InPrivate Browsing (Settings - Safety - InPrivate Browsing) and then browse to peoplefinder.tcd.ie, the first time you browse to it.  It is not necessary to keep using InPrivate Browsing when visiting the site in future.

Updated: Tuesday, 7th October 2014, 10.40am

We have received further reports that some people are experiencing the issue outlined below in other web browsers such as Firefox.  Work is continuing to resolve the issue and the workaround remains that the web page loads properly if browsing to people.tcd.ie.  We apologise for any inconvenience caused.

Updated: Tuesday, 7th October 2014, 9.40am

We have received reports of issues with the web page not fully loading at peoplefinder.tcd.ie for some people using Internet Explorer 10 and 11.  The page loads properly if navigating to people.tcd.ie.  Work is underway to resolve this issue.

Updated: Friday, 3rd October 2014, 3.45pm

The redesigned PeopleFinder website is due to go live on the morning of Tuesday, 7th October.  As part of this process the PeopleFinder service will be unavailable for around 1 minute during the switchover between 8.30am and 9am that day.  See the link below to find out more about the improvements made to the service with this redesign.

Updated: Tuesday, 30th September 2014, 5pm

Unfortunately the planned go-live for the new PeopleFinder has had to be postponed.  The rescheduled date will be published here once it has been confirmed.

First Posted: Tuesday, 30th September 2014, 3pm

As part of service improvement works, the TCD PeopleFinder service will be unavailable for approximately 1 minute between 8.30am and 9am on Wednesday, 1st October in order to switch to a redesigned version of the service.  Read more about the improvements delivered with the redesign.