IT Services Alerts - Resolved: Issue affecting connection to TCDwifi-firststeps, September 17th

Updated: Wednesday, 17th September 2014, 12.55pm

The issue with the TCDwifi-firststeps landing page has been resolved and so students can register for the TCDconnect service through that network once more.  As below, full step-by-step instructions on how to register your device for the TCDconnect service can be found at https://isservices.tcd.ie/network/kb/tcdconnect-process.php

Updated: Wednesday, 17th September 2014, 11.55am

The issue affecting access to the landing page for the TCDwifi-firststeps Wi-Fi network is still occuring.  As below, for students who wish to register for the TCDconnect Wi-Fi service, this issue can be bypassed by following the steps outlined at https://isservices.tcd.ie/network/kb/tcdconnect-process.php 

First Posted: Tuesday, 16th September 2014, 5.25pm

We have had several reports of the landing web page for the TCDwifi-firststeps Wi-Fi network being slow to load, or not loading at all.  This is affecting some students' ability to register for the TCDconnect service.  This issue can be bypassed by following the steps outlined at https://isservices.tcd.ie/network/kb/tcdconnect-process.php  

Those already connected to the TCDconnect service are unaffected by this issue.

Updates will be posted here and we would like to apologise for any inconvenience caused.