IT Services Alerts - Data network outage in 1 Foster Place, 3-4 Foster Place, 5 College Green, May 19th

Update: Thursday, 12th May 2014, 2pm

The Buildings Office has informed ISS that electrical repair works will take place in the basement communications facility of 3-4 Foster Place, between 8-9am on Monday, 19th May, 2014.  Network services to the following buildings will experience disruption during this time: 1 Foster Place (Riada Building), 3-4 Foster Place, and 5 College Green.  Please note, the FSD Building at 3 College Green will not be affected by this work. 

We apologise for any inconvenience this may cause.

 

Update: Monday, 12th May 2014, 2pm

Power was restored to the affected networking equipment at approximately 1.10pm and data network services are back online in the affected areas since then.  IS Services have been informed that further remedial work will take place on Thursday morning which may result in disruption to data network services in these areas for a short period.

Update: Monday, 12th May 2014, 10.40am

The cause of the data network issue is an electrical power failure to the local basement room containing the networking equipment.  Work is underway to restore power to this room.

First Posted: Monday, 12th May 2014, 10.20am

IS Services are aware of some data network issues affecting staff and students in 1, 3, 5 College Green.  This is being looked into as a matter of priority and updates will be posted here.

IS Services