Password expiry FAQ (staff)


Why does my password expire?

Passwords are often broken, stolen or cracked without the knowledge of the victim. For instance, this can happen as a result of a phishing email or through malware.
Very often stolen passwords are not used immediately. If you change your password regularly, even if your password is somehow stolen, the thief does not have the opportunity to use it.

For security reasons, staff must change their password every 180 days. An automatic email notification will be sent from IT Services 14-16 days in advance of password expiry.

How often do I need to change my network login password?


Your network login password expires every 180 days, however you can and should change your password regularly.

Will I be notified that my network login password is due to expire?


All staff are notified by email 14-16 days in advance of the date that their network login password will expire and are directed to change the network login password.

How do I reset an expired password?


There are several ways in which you can reset an expired password. Please visit our 'reset an expired password' knowledge base entry.

How can I set a secure password?


To ensure your password is secure it must follow the below regulations:
  • be at least 8 characters long
  • have a mix of upper and lowercase characters
  • include at least one numeric character OR a special character such as ! @ $ % * _ - + = ~
  • not include £ € : ? | space
  • not include part of your first name, last name or username
  • not be the same as any of your previous 24 passwords
Good to know: your password can only be changed once in any 24 hour period

What happens if my password has expired?


Password expiry does not relate to computer account expiry i.e. if your password expires there is no adverse effect on your email or computer account - you simply have to set a new network login password to regain access to all your IT facilities.

Webauthor account password expiry


A webauthor account is only used by staff and postgraduates who are responsible for managing Trinity websites. To ensure a high level of security on the Trinity web server, users' webauthor account passwords expire every 180 days. See our page on how to set a new webauthor password if it has expired.

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