MyZone - Student Email & Calendar Service - Hosted by Google
- Set MyZone Password
- Sign-In & Access Email and Calendar
- Frequently Asked Questions
- Getting Help - Past Students
- Getting Help - Current Students
MyZone Service Outline
College email for students is available via an online service, called MyZone, available from any computer with internet access at http://myzone.tcd.ie. This MyZone service operates in a similar manner to iGoogle giving users a centralised login point to access their College email and other services such as calendar and chat. Via MyZone, College students are able to retain their College email address for life. The MyZone email service is similar to Google's Gmail service and so offers many benefits including over 6GB storage space.
Set MyZone Password
New users of MyZone must set a password for the MyZone service before then being able to sign-in to MyZone. When you click the 'Set MyZone Password' link below you will be prompted for your College username and network login password.
Set MyZone Password
Sign-In & Access Email and Calendar
After you first sign-in to MyZone, and access your personalised start page for the first time, you will need to know how to access your email and calendar:
- Browse to myzone.tcd.ie. As the MyZone website is external to College you may be prompted for your username and external web access password when you attempt to browse to http://myzone.tcd.ie. This external web access password is the same as your network login password.
- When you reach the main MyZone page you can then sign in to MyZone, via the 'Sign In' link at the top right of the page. You will then be brought to a login page where you can enter your College username and MyZone password. If you have not signed into MyZone before note that you must set your MyZone password before being able to sign in.
- Once you have signed in successfully for the first time then on the right of the page you will see two content boxes, called gadgets, linking to your 'Email' and your personal 'Google Calendar'.
Click on the 'Email' link at the top of the email gadget to access the main MyZone email interface. Similarly, click on the 'Google Calendar' link to access your personal calendar.
- When you subsequently wish to access MyZone you simply have to browse to http://myzone.tcd.ie and Sign-In via the link at the top right of the page.
Getting Help - Past Students
If you are a past student i.e. no longer a registered current student in College, support for the MyZone service is only available from the Trinity Foundation Office and not from IS Services. You may contact the Trinity Foundation Office at +353 (0)1 896 8960 or +353 (0)1 896 8522.
Getting Help - Current Students
In general if you need assistance you should first refer to our MyZone Frequently Asked Questions. If you still need help then check the online help from Google which is available via the 'Help' link at the bottom of the screen on the MyZone personalised start page or from the top right of the screen in the MyZone email and calendar services. The following is a list of some of the more common Google help topics:
If you are a current registered student and need additional assistance you may contact the IS Services Helpdesk but please be aware that the IS Services Helpdesk will only provide support for MyZone services along the following lines (see the full IS Services Helpdesk support policy for Google MyZone service for further information):
The IS Services Helpdesk Will Provide Support For:
- The use of the email and calendar components of the MyZone service by current registered undergraduates and postgraduates of College
The IS Services Helpdesk Will Not Provide Support For:
- Accessing MyZone using mobile devices e.g. via the WAP interface or via Blackberry devices. All support for these devices are provided by the MyZone online help function
- The use of standard Gmail accounts or other Google services such as Google Chat, Google Docs or Google Sites.