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Adrienne Gormley, Global Head of Customer Experience at Dropbox

Adrienne will be discussing the future of work in disruptive environments.


Adrienne Gormley is the Global Head of Customer Experience at Dropbox. At Dropbox, users are the number one priority and Adrienne's team ensures that every interaction users have with Dropbox is a great one. In addition to being the internal advocates for Dropbox customers, her team is responsible for trouble-shooting customer issues and ensuring users fully maximise the versatility of their Dropbox and Dropbox Business accounts.

Adrienne joined Dropbox from Google where she led international teams across a range of functions including Sales, Google Maps and Localisation. While at Google, Adrienne also led Google Ireland's women's netowork. Adrienne continues to be deeply connected to diversity, and is an active member across diversity networks and organisations in Ireland. Adrienne's career has extensive experience in internationalisation and localisation.