Statement of Service for Students
The purpose of the Careers Advisory Service is to facilitate students and recent graduates in managing their educational, training and occupational choices and to help them to reach their full potential and contribute to a better society.
What we offer
In order to achieve this purpose, students can expect the following services to be provided:
- Individual guidance meetings with the careers consultant with responsibility for your course. Discussions with consultants are confidential, impartial and non-directive.
- A careers education programme of workshops and training events on career choice, further study, job search and recruitment processes as well as time out.
- Advertisements for career related summer vacation work through the Work Experience and Internship programme.
- A Personal Development Programme designed in conjunction with academic staff and operating in selected disciplines.
- A Gradlink mentoring programme operated in partnership with the Alumni Office and Global Relations and implemented in selected Schools.
- A Careers Information Centre with online access and containing up to date take away materials on different careers, further study options, employers and job hunting. A range of assistive technology is available in the Careers Service, which enables disabled students to access careers information.
- Organised recruitment and information activities.
- CV/LinkedIn profile clinics
- Vacancy and other information relating to opportunities with employers or course providers. This information will be made available through e-mail and at the careers website.
- Online psychometric testing with individual feedback.
- Filmed practice interviews with a careers consultant for which there is a fee.
- Vocational guidance software (Prospects Planner) accessible on the web and in the Careers Information Centre.
Further details can be found in the Careers Service Guide, in the editions of Options, which are published for Senior Fresh, Junior Sophister and Senior Sophister students and for graduates and at the careers website.
How to contact us
Telephone: (01) 8961721 / (01) 8961705
Location: 2nd Floor, 7-9 South Leinster Street, Trinity College, Dublin 2
- During Term: 9.30am - 5.00pm, Monday - Friday
- Vacation: 9.30am - 12.30pm & 2.15pm - 5.00pm, Monday - Friday
Although the Careers Advisory Service is open throughout the year there may be a reduced service outside of term.
What you can expect from us
You will be encouraged to adopt a self-help approach both by the careers consultants and in your use of careers information. We are, however, there to help you in making the transition to whatever stage comes next. This may mean, for instance, giving you advice on the best way of structuring your year off.
You are entitled to expect that the Service will be staffed by competent and appropriately qualified staff who will help you in a friendly, courteous and professional manner and that the activities of the Service will contribute to your:
- Awareness of your skills, interests and the factors that motivate you.
- Awareness of appropriate employment or study opportunities.
- Effectiveness in making career decisions and acting on them.
- Ability to market yourself effectively to employers or course directors.
What we can expect from you
Engaging in career planning can be a time consuming process and you do need to take particular care when you research information to ensure that it is accurate and that you comply with deadlines. The Service is entitled to expect that you will:
- Have spent some time prior to a meeting considering the areas you wish to discuss and identifying what you would like as an end result.
- Take responsibility for making your own decisions, researching your career choices and taking action to realise your career goals.
- Treat with respect the staff with whom you come into contact and the materials made available for you and others to use.
- Keep appointments and arrive on time and telephone or send an e-mail if for any reason you have to cancel.
- Adhere to the codes of practice referred to below and in particular that you will be professional in your dealings with third parties such as employers.
- Keep us informed as to your availability for employment, further study etc.
- Participate in any surveys undertaken by the Service.
How we can act on your behalf
We can act on your behalf by:
- Building and maintaining relationships with prospective employers of graduates in Ireland and abroad by attending careers events organised by companies, by visiting companies, meeting with representatives of companies in the Careers Service, attending presentations given by companies for students, producing an employer newsletter, offering a range of services to employers to advertise vacancies and requesting feedback from them on their recruitment process. We also advise employers on suitable times for presentations and interviews.
- Organising booking arrangements for presentations and skills sessions organised by employers. In some cases we draw up schedules of interviews for employers.
- Ensuring that recruitment agencies that contact the Careers Service to advertise opportunities have genuine vacancies and are not simply building a database of potential candidates.
- Developing and maintaining contacts with alumni of the College.
- Working with gradireland to produce and update a range of sector career guides, the gradireland and postgradireland directories and the gradireland website.
- Working with academic Schools to incorporate employability within the curriculum.
How you can help us improve the service
We canvas your opinions through regular on campus surveys and through a special survey following graduation. We use this information in reporting to Council and to Board and as part of our annual planning process to improve the services that we provide and to ensure that we conform to institutional and AGCAS (Association of Graduate Careers Advisory Services) quality standards.
If at any stage you are not happy with the quality of our services please contact the Director, Sean Gannon (firstname.lastname@example.org or telephone 8962556). There is also a formal complaints procedure in place.
Codes of practice and standards
As a member of AGCAS the Careers Service is committed to promoting equality of access and treatment in education, employment, training and guidance regardless of race, religion, gender, disability, civil status, family status, social class, age or sexual orientation. Any records of your discussions with an adviser are available to you under Freedom of Information legislation Staff in the Service also work to the following codes and standards - the College's policies (www.tcd.ie/about/policies) and the code of practice in relation to graduate recruitment jointly agreed by AHECS, IPD, IBEC and USI. Copies of these codes and policy documents are available on request.
Limitations of our service
- The range of services provided is limited by the resources made available by the College.
- Due to space limitations it may not always be possible to facilitate employer fairs or interviews on campus.