Statement of Service for Graduates
The purpose of the Careers Advisory Service is to facilitate students and recent graduates of the College in making and implementing informed decisions about their future career and achieving their own objectives in a context of contribution to the community and society at large.
This purpose is enlarged upon in a set of aims and objectives.
What we offer
In order to achieve this purpose, students can expect the following services to be provided:
- Individual guidance meetings with the careers adviser with responsibility for your department. (In the case of studens in the Associated Colleges of Education and students pursuing evenign degree courses a limited advisory service is provided but allother services of the department are available to them). Discussions with advisers are confidential, impartial and non-directive.
- A careers education programme of seminars and training events on career choice, further study, job search and recruitment processes as well as time out. All are free.
- A Careers Information Centre with online access and containing up to date reference and take away materials on different careers, further study options in Ireland and overseas, employers and job hunting. A range of assistive technology is available in the Careers Information Centre, which enables graduates with disabilities to access careers information.
- Organised recruitment and information activities.
- Vacancy and other information relating to opportunities with employers or course providers. This information will be made available through e-mail, at the careers website.
- Psychometric testing with individual feedback.
- Videotaped practice interviews with a careers adviser.
- Vocational guidance software (Prospects Planner, Pathfinder) accessible in the Careers Information Centre and through the College PC network.
Further details can be found in the Trinity Careers Service Guide.
Charges for Services to Graduates
As a result of government cutbacks to third level funding, the Careers Advisory Service has had to limit the free service which it currently offers to alumni. Further information can be found on services and charges.
How to contact us
Telephone: (01) 8961721 / (01) 8961705
Fax: (01) 6793295
Location: 2nd Floor, 7-9 South Leinster Street, Trinity College, Dublin 2
- During Term: 9.30am - 5.00pm, Monday - Friday
- Vacation: 9.30am - 12.30pm & 2.15pm - 4.30pm, Monday - Friday
Although the Careers Service is open throughout the year there may be a reduced service outside of term and when the Careers Information Centre is being updated.
What you can expect from us
You will be encouraged to adopt a self-help approach both by the Careers Advisers and in your use of the Careers Information Centre. We are, however, there to help you in making the transition to whatever stage comes next. This may mean, for instance, giving you advice on the best way of structuring your year off.
You are entitled to expect that the Service will be staffed by competent and appropriately qualified staff who will help you in a friendly, courteous and professional manner and that the activities of the Service will contribute to your:
- Awareness of your skills, interests and the factors that motivate you
- Awareness of appropriate employment or study opportunities
- Effectiveness in making career decisions and acting on them
- Ability to market yourself effectively to employers or course directors
What we can expect from you
Engaging in career planning can be a time consuming process and you do need to take particular care when you research information to ensure that it is accurate and that you comply with deadlines. The Service is entitled to expect that you will:
- Have spent some time prior to a meeting considering the areas you wish to discuss and identifying what you would like as an end result.
- Take responsibility for making your own decisions, researching your career choices and taking action to realise your career goals.
- Treat with respect the staff with whom you come into contact and the materials made available for you and others to use.
- Keep appointments and arrive on time and telephone or send an e-mail if for any reason you have to cancel.
- Adhere to the codes of practice referred to below and in particular that you will be professional in your dealings with third parties such as employers.
- Keep us informed as to your availability for employment, further study etc.
How we can act on your behalf
We can act on your behalf by:
- Building and maintaining relationships with prospective employers of graduates in Ireland and abroad by attending careers events organised by companies, by visiting organisations, meeting with representatives of organisations in the Careers Service, attending presentations given by organisations for students, producing an employer newsletter, offering a range of services to employers to advertise vacancies and requesting feedback from them on their recruitment process. We also advise employers on suitable times for presentations and interviews.
- Organising sign up sheets for presentations and skills sessions organised by employers. In some cases we draw up schedules of interviews for employers.
- Ensuring that recruitment agencies that contact the Careers Service to advertise opportunities have genuine vacancies and are not simply building a database of potential candidates.
- Developing and maintaining contacts with alumni of the College.
- Working with the Association of Graduate Careers Services in Ireland to produce and update a range of careers booklets, the Gradireland directory and the Gradireland website.
- Working with academic departments to incorporate transferable skills into the curriculum.
How you can help us improve the service
We canvass your opinions through regular on campus surveys and through a special survey following graduation. We use this information in reporting to Council and to Board and as part of our annual planning process to improve the services that we provide and to ensure that we conform to AGCAS quality standards.
A comment box is also provided in Careers Advisory Service should you wish to suggest any improvements to our services.
If at any stage you are not happy with the quality of our services please contact the Director, Sean Gannon (firstname.lastname@example.org or telephone 8962556). There is also a formal complaints procedure in place.
Codes of practice and standards
As a member of AGCAS the Careers Service is committed to promoting equality of access and treatment in education, employment, training and guidance regardless of race, religion, gender, disability, marital status, social class, age or sexual preference. Any records of your discussions with an adviser are available to you under the Freedom of Information Act. Staff in the Service also work to the following codes and standards - the College's Equal Opportunities policy and Quality framework, the Careers Service Code of practice for students with disabilities, the Student Charter and the code of practice in relation to graduate recruitment jointly agreed by AGCSI, IPD, IBEC and USI. Copies of these codes and policy documents are available on request.
Limitations of our service
Full access to the facilities in 7-9 South Leinster St may not be possible for all graduates (especially those who are mobility impaired) due to the location of the office. In those circumstances the staff will try to ensure that all relevant services are made available in an alternative location.
Due to space limitations there is restricted access to the Careers Information Centre and it may not always be possible to facilitate employer fairs or interviews on campus.