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Telephone instrument instructions

The following instructions relate to Ericsson telephones DBC3211 and DBC3212, the type of instrument is on a sticker on the underside of the phone, pictures of each instrument with a schematic guide to the buttons are included below.

* DBC 3211 (488 KB)
* DBC 3212 (469 KB)

 

DBC 4220 AND 4222 User Guides | DBC 4223 and 4225 User Guides | Dialog Quick Reference

 

Instructions are included on this page for performing the following operations:

 

Answer a second call

1. Press the access line button (rapid flashing).
2. The first call will automatically go on hold.
3. You can switch between both calls by pressing the relevant access line button.

 

Call an extension

1. Lift handset and dial the required number.
2. Dial ( O ) for the operator.

 

Put a call on hold

1. Press the access line button (steady light).
2. The call is now on hold, indicated by the rapidly flashing light.

 

To retrieve the call

1. Press into the access line button again.

 

Automatic call back
If a dialled extension is busy, on receipt of busy tone:

1. Press the pre-programmed call back key or the digit '6'.
2. Hang up.
3. When the extension becomes free it will call you back, giving '12' continuous rings and the extension number on your display.
4. Lift handset or press the call back key and you will be immediately connected to the now free extension.

NOTE: You must lift the handset before the rings stop otherwise the call back is canceled.

To cancel the call back

1. Dial #37#

 

transfer a call to another extension

1. Press the inquiry line.
2. Access line 1 will automatically go on hold.
3. Dial the required extension number.
4. Announce the call.
5. Press the transfer key.

Note : lf the extension you are transferring the call to does not answer or is busy, press access line 1 to return to your call.

 

Group call pick-up
If you are a member of a call pick-up group, you may answer calls to any other member within the group:

1. 1. Dial ( 88 ) or * 8 #

 

Call diversion
If you have this facility, all your calls will be answered at a pre-programmed answering position.

 

Follow-me

Internal
If you want to re-route your calls to another answering position:

1. Dial * 21 * answering position number #

To cancel the call back

1. Dial # 21 #

 

Change ring character of phone
Leave handset on hook.

1. Press the programme key.
2. Press any digit 1 - 9 and 0 (each digit gives a different ring tone).
3. Press the programme key.